Hi,

Whilst the Google Guys are very active on this group and great through
appengine-supp...@google.com.  Bearing in mind that everyone is entitled to
time off :) lack of SLA's and a lot of us having applications that are
running now all year round, I am just wondering what is the "support"
available over the Christmas period and New Year if something untowards
happens.  For instance, how long can expect to wait for quota increase
requests and other problems that we may have.

Kind Regards,
Paul Kinlan

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