Sylvia Rognstad wrote:
On Jun 20, 2007, at 10:21 PM, Sheridan Alder wrote:
The trendy thing nowadays is asking applicants to provide an example
of a time that you had to deal with a difficult situation, customer,
etc. Try to think of something, even if it seems pitiful at the time
- like, "when my sister tries to pick a fight with me, I just walk
away and refuse to fight". A safe response might be, "I asked my
supervisor for advice to deal with the situation".
I so hate it when I am asked that question in interviews. Doesn't
everyone unconsciously forget those difficult situations because they
were so unpleasant? I have wracked my brain for a good answer and
have yet to remember one.
I interview at work. I find it very valuable to see not how the
interviewee responded to the problem in the example they give, but how
they respond to the question in general.
andy
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