We also have a first generation Autostainer and I have had the same happen with my machine. I believe it is definitely a mechanical issue. The engineer that came out changed the motor driver unit and we haven't had a problem since. He also told me that it can also be the belt drive on the arm that drives the XY that could be a problem if it persists. Get another service call in and get them back out to fix the unit.
Joanne Clark, HT Histology Supervisor Pathology Consultants of New Mexico Message: 5 Date: Mon, 12 Mar 2012 14:31:44 -0400 From: friedrich_h...@bd.com Subject: [Histonet] DAKO Autostainer Issues To: histonet@lists.utsouthwestern.edu Message-ID: <of3e9d799b.1e276f03-on852579bf.0064fb8c-852579bf.0065c...@bd.com> Content-Type: text/plain; charset="US-ASCII" We have been having issues with our Autostainer since bringing it out of storage. All parts are in excellent shape, according to the technician that performed the PM. It worked fine for a month of so, but then began malfunctioning after only a couple of staining runs. At some point in the staining process, the machine appears to lose its XY homing and jams itself against the front right corner, dispensing buffer onto the floor of the chamber and occasionally making grinding noises. We've had a technician take a look at it, 'clean' the software, and we thought we had it resolved, but the problem appears to be back. Has anyone experienced this issue? If so, was it hardware- or software- based? Thanks in advance! ----------------------------------------- ******************************************************************* IMPORTANT MESSAGE FOR RECIPIENTS IN THE U.S.A.: This message may constitute an advertisement of a BD group's products or services or a solicitation of interest in them. If this is such a message and you would like to opt out of receiving future advertisements or solicitations from this BD group, please forward this e-mail to optoutbygr...@bd.com. ******************************************************************* This message (which includes any attachments) is intended only for the designated recipient(s). It may contain confidential or proprietary information and may be subject to the attorney-client privilege or other confidentiality protections. If you are not a designated recipient, you may not review, use, copy or distribute this message. If you received this in error, please notify the sender by reply e-mail and delete this message. Thank you. ******************************************************************* Corporate Headquarters Mailing Address: BD (Becton, Dickinson and Company) 1 Becton Drive Franklin Lakes, NJ 07417 U.S.A. ******************************************************************* _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet