For immediate considerations please send profiles to wa...@exatechinc.com
*Position: ServiceNow Business Analyst Location: Los Angeles, CA Duration: 8 Months+* *Responsibilities* - Collect, review, analyze, manage, system and user requirements from business users - Work with the business & technical teams to clarify functional requirements. - Document detailed proposals, functional & data business requirements, process flows, use cases, information needs, test scenarios, and obtain functional design specification approvals. - Manage the UAT process by performing smoke testing, test case validation, and obtaining business approvals on UAT for scheduled deployments. - Serve as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects - Ensures delivery of project and enhancement requirements meet the requirements defined by the business customer - Accountable for ensuring training needs are met for new or existing applications *Required Skills * - Proficient in developing requirements definition, functional specifications, test scenarios/scripts, data models and business procedures. - Strong process flow and diagramming skills (Visio application) - Ability to facilitate business requirements and design review sessions with customers - Creation and delivery of training materials - Exposure to managing the testing disciplines (use of Quality Center tool) - Extremely organized with the ability to create and manage a demand queue, plan, etc. - Strong interpersonal skills; strong relationship management and negotiation skills. - Strong critical thinking and problem solving skills. - Strong communication skills - verbal, written, listening and presentation. *Required Experience * - Expertise in ServiceNow and HP PPM applications including knowledge of its various modules for analysis and design in existing functionality and future roadmap strategy - Experience gathering requirements for complex enhancements and business requirements is required - Understanding of ITIL (Information Technology Infrastructure Library), SDLC (Software Delivery Lifecycle) and project management fundamentals - Process flow mapping, data conversion and interface design Good understanding of entertainment industry and the role that IT plays Regards, Mohammad -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to hrccpl+unsubscr...@googlegroups.com. To post to this group, send an email to hrccpl@googlegroups.com. Visit this group at http://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
