Back on Fri, 26 Oct Mike Walters wrote:
> It's always a struggle for me to find the "right" manual.
> Perhaps because out hardware folks don't tell me the models we use.
>
> Usually all I want is an explanation for messages that appear on the
> OPERATOR console, such as:
>
>  HCPERP403I rdev SCU SERVICE ALERT, MT=dddd-CC SER=0000-0000000
>  HCPERP403I  REFCODE=cod1-cod2-cod3
> or
>  HCPERP403I  REFCODE=cod1-cod2-cod3 ID=id VOLSER=volser
>  HCPERP403I  CCHH=X'cccc hhhh' REPEATED
>
> I just want to look up the "REFCODE" so ....

With apologies for the late reply, the refcodes are in the
relevant "Product Guide".

Example: "Symmetrix DMX1000, DMX2000, and DMX3000 Product Guide".

(The pdf I'm looking at is P/N 300-000-661 REV A07, dated March 2006.)

Chapter 6, "Mainframe Features and Support" has a section "Error reporting
and recovery" with Table 6.1 "Environmental errors reported as SIM messages"
that has the SIM Ref codes.

This table has contained all but one "REFCODE=" churned up in 6+ years of
running off EMC DASD...and that omission (REFCODE=E489) was explicated in
"Knowledgebase Solution" (emc112511).

hope this helps,

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