RE: [IMail Forum] QUEUEMGR Issue

2005-03-31 Thread Ed Butler (49pence)
We have this issue too. I've recently disabled the "automatic restart" functionality which seems to give a different effect. The queuemgr process stops processing a couple of times a week on average, and we need to manually kill the process from task manager then restart it. When it's restarted, i

[IMail Forum] Orphaned files in spool directory

2005-03-25 Thread Ed Butler (49pence)
We've been getting 5-10 emails every day with this format: === Subject: Orphaned files in spool directory Body: IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. Please contact Ipswitch

[IMail Forum] FW: Delivery Failure - Orphaned files in spool directory

2005-03-19 Thread Ed Butler (49pence)
We've just started getting quite a few of the messages, below. Not apparently sure what's causing it. We've stopped/restarted all servers, and cleared out the spool directory. There have been about 20 of messages similar to the one below. Anyone experienced similar and can offer any advice? Rega

RE: [IMail Forum] Webmail service crashing

2004-05-27 Thread Ed Butler \(49pence\)
I've done exactly what you did and got the service to auto-restart, but it's not what I'd call a 'good' solution. The way we discovered what was causing it was turn on logging for the web service, wait for it to crash then go to the event before in the log. Once it crashed twice with the same even

RE: [IMail Forum] Webmail service crashing

2004-05-27 Thread Ed Butler \(49pence\)
rashing > > Hi Ed, > > How did you determine the user involved? > > Thanks. > > > Ed Butler (49pence) wrote: > > > To add to this, I found it was caused by a certain user opening a > > certain message on their account- anyone from Ipswitch care >

RE: [IMail Forum] Webmail service crashing

2004-05-27 Thread Ed Butler \(49pence\)
age- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > [EMAIL PROTECTED] > Sent: 27 May 2004 13:40 > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Webmail service crashing > > Ed Butler (49pence) wrote: > > > We're on 8.11 and the webmail s

[IMail Forum] Webmail service crashing

2004-05-26 Thread Ed Butler \(49pence\)
We're on 8.11 and the webmail service has crashed 4 times in the last 48 hours; I have enabled logging now to see why it is happening but at the moment I only have the message from service control manager in MS event viewer. Does anyone else have a similar problem? Regards, Ed Butler 49pence.com

[IMail Forum] Converting from 30 day trial to registered product

2004-05-16 Thread Ed Butler \(49pence\)
Can someone give me some idea of how the product registration works? I have stupidly left this on the late side and starting to panic a bit, I was under the impression that there was electronic product registration/activation. The 30 day trial period expires on Tuesday for us, and we ordered Imail

RE: [IMail Forum] Capacity Planning for Imail?

2004-05-04 Thread Ed Butler \(49pence\)
I would be interested to see a reply to this thread, as yet there have been none. Any volunteers? Regards, Ed Butler 49pence.com - The Web Hosting Specialists 0870 141 7149 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Young, Kip W

RE: [IMail Forum] Additional ip addresses on a box....

2004-04-21 Thread Ed Butler \(49pence\)
My understand is Imail listens on all Ips by default, so 'no' :) Regards, Ed Butler 49pence.com - The Web Hosting Specialists 0870 141 7149 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fred Zierold Sent: 21 April 2004 15

RE: [IMail Forum] Spam Challenge

2004-04-13 Thread Ed Butler \(49pence\)
> > > If not is it planned ? > > > > I highly doubt it. > > We will probably move from Imail to Merak then. I don't think > IpSwitch will forget that market I'm a part of. > Merak is a very comprehensive product - but beware of stabiity issues. We changed to Imail from Merak. I'm not complete

RE: [IMail Forum] Dell 2650 server problem

2004-04-12 Thread Ed Butler \(49pence\)
This is pretty worrying for us as we've got a 2650 on order specifically for Imail. :| Are you using the Broadcom GB nics in the 2650? Perhaps someone from Ipswitch could shed some light on what causes the problem. As far as my understanding of hardware goes, the only thing responsible for 'knowi

RE: [IMail Forum] Second Email Server

2004-04-07 Thread Ed Butler \(49pence\)
This could be very easily accomplished by having Server B to relay emails from Server A (use the IP address to authenticate) and setting Server A to send all emails through Server B, again by entering the IP. Regards, Ed Butler 49pence.com - The Web Hosting Specialists 0870 141 7149 __

RE: [IMail Forum] Imail performance

2004-04-02 Thread Ed Butler \(49pence\)
> > If CPU load is the issue, the first thing to do is go to Task > Manager, click on the Processes tab, and click the CPU > button. That will sort the processes by CPU usage; the > one(s) at top are causing the problem. Like to think I'm a little bit beyond this :) Over the past 30 minutes (

[IMail Forum] Imail performance

2004-04-02 Thread Ed Butler \(49pence\)
We're in the process of evaluating Imail for our users. I'd like to know what kind of performance other users were getting out of it, as I think the server is under pretty high load and not sure if it is Imail generally sapping CPU cycles or else we've got something in the config horribly wrong. A