Hello Business Partners,

*Please reply to hab...@addonusa.com*

*Abinitio Developer*

*Location : NYC*

*Duration : 1 year*

8+years experience in ETL Abinitio, Oracle /Netezza with Production Support
lead experience. Support leads are involved primarily in Incident
Management. The primary tasks include troubleshooting and analysis of
escalated issues, coordination with development team for faster issue
resolution, Incident trend analysis, Problem Analysis and Simulation and
business Impact Analysis. Support lead is also responsible for
Identification of service improvement opportunities and tool development.
Status reporting to clients and internal stakeholders is another
responsibility. Support lead will also be involved in shift management for
projects involving shifts and also mentoring of Support analysts. Different
shifts will require Shift Managers for consistent hand-offs and effective
activity and performance monitoring. Skills include production support
management experience on multiple technologies. "Good communication and
stakeholder management skills


*Please reply to hab...@addonusa.com*


Thanks & Best Regards,

*HABEEB* | Technical Recruiter
*AddOn Technologies, Inc*
Phone: 734-956-4737 Ext: 160
Email: *hab...@addonusa.com*
Gtalk: *habeeb.ithr*
Url: *www.addonusa.com*

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