HI

This is Tom from ExterNetworks.

I got your information from monster.com and I am contacting you as we have
an opening for the following position. Below are the full job details and I
would like to discuss this position with you. Please let me know your best
contact number with a time to reach you. If you would like to call me
please call me on my desk phone: 908-751-0637. Also please send me a copy
of your resume in word format.



*Position: Avaya Engineer*

*Duration: 6 Months *

*Location: Omaha, NE*

*Rate: Open*



*Job Description *

Provide Engineering level support for complex VoIP technology, Contact
Center, PBX, Voice Mail, ACD/IVR and CTI Tools.  Design, plan, coordinate
and execute all aspects of Avaya Communication projects and technology.
Support and troubleshoot Communications platforms.  Serves as point of
authority and/or technical resource of VoIP and Contact Center technology
and call recording platforms, including remote agent applications,
preparation of Contact Center call flow diagrams and documentation on
script changes. Diagnose and resolve complex VoIP technology issues related
to Contact Center, PBX, Voice Mail, ACD/IVR, Faxing, and CTI.  Participates
and/or leads projects.



*Candidate Requirements *

•Understands business issues and functions they support.

•3-5+years of related Avaya experience.

•Bachelor’s Degree or equivalent work experience and/or Certifications.

•Strong knowledge of distributed networks, related hardware and software
components, telecommunications, network and design architecture,
routers/switches, gateways, and transport media such as COAX, or FIBER.

•Strong knowledge of TCP/IP and familiarity with using sniffers.

•Working knowledge of Cisco routing and switching platforms.

•CCNA or equivalent skill set.









*Thank you*



*Tom Martin **| **ExterNetworks Inc* *|* *Recruiter*
Direct: 908-751-0637 Office: 908-751-0650 x 1004 • Fax: 908-751-0669

10 Corporate Place South, STE 105 • Piscataway, NJ 08854

 www.ExterNetworks.com • tmar...@externetworks.com

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