*Sr. VOIP Engineer* at *Atlanta, GA*
*Job Type:* 12+ months contract *Interview:* Phone and Skype *Required* § Must be a CISCO Certified Network Expert (CCIE voice, must be lab certified) with 5 years of hands on experience § Must have experience with high volume contact center § Experience with multi-site VoIP configuration and experience with H.323, SIP and/or MGCP protocols. § Must have exceptional administration, troubleshooting and support experience with Cisco UCCX. § Must have working knowledge of Telecom/data circuits: Ethernet, MPLs, PRIs, SIP trunks, LAN and WAN networking. § Design, integration, and deployment experience with these applications is highly desirable § Must have excellent written oral and interpersonal communication skills *Job description* § The Authority is completing the replacement of the current aging and substandard voice communications system with CISCO Voice over Internet Protocol (VoIP) system throughout the Authority. § The Authority is procuring senior CISCO VOIP engineer services to help the department transition from the analogue environment to the new VOIP environment. § The VOIP engineer is required to work with CISCO to complete an assessment of the system, develop standard operating procedures and training manuals and train the existing staff on maintain the new system. § The VOIP engineer is also responsible for the support of a Cisco-based enterprise voice network including carrier circuits, hosted IVR, and connectivity to vendor networks. § The network features a Cisco Unified Communications (UC) VoIP system spanning three major geographic locations including a virtual contact center with agents in three locations running on Cisco Unified Contact Center Express (UCCX). § Day-to-day duties to include moves/adds/changes, setup and skill configuration of new agents, call routing changes via IVR systems, production of historical and real-time reports, and support of all network hardware and software components and connectivity. *Thanks & Regards * *Abhay Tiwari* Sr. Technical Recruiter abha...@idctechnologies.com <jama...@idctechnologies.com> | 408-457-9399 Ex. 2033 Gtalk : abhaytiwari9009 Skype: akt.idc IDC Technologies, Inc. |1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035 Web: www.idctechnologies.com ISO 9001-2008 Certified "Under Bill s. 1618 Title III passed by the 105th U.S. Congress this mail cannot be considered spam as long as we include a way to be removed from our mailing list. Simply send us an e-mail with REMOVE in the subject and we will gladly REMOVE you from our mailing list -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at http://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
