Hi ,
If you are Interested and available for the Job, Please revert back with latest resume, expected pay rate, availability and other details required for submission to nik...@vastika.com. *Position : Remedy Developer* *Location: **Houston, TX Downtown* *Duration: 6+ Months * *Mode of Interview : Telephonic+ Skype* *Client: Lyondell Basell* *Ideal candidate will have worked in a O&G or Chemical or Petro-chemical company* *Responsibilities:* *Key aspects of the role* *Implementation:* *Modification, support of BMC Remedy ITSM 7.6.04 (Help Desk, Change Management and Service Request Management)* *Upgrade AR Server and Remedy ITSM* *Customizing and Upgrading ARS and BMC Remedy ITSM * *Service Request Management and Work Order Management:* *Support, enhancement of custom Onboarding application in SRM* *Design and develop Service Request Processes using Advanced Interface forms, leveraging BMC Remedy Work Orders as a fulfillment application* *Customize Work Order Management as per customer requirements* *Help Desk and Change Management : * *Support BMC Remedy application with System Centre Orchestrator to enrich and resolve Incidents, and automate software provisioning* *Customize Incident Management and Change Management modules as per customer requirements* *Customize client facing notifications to HTML* *Load balancing, security certs, SSO, etc.). * *REQUIRED TECHNICAL SKILLS:* *• Experience in both hardware and software asset and configuration management as well as knowledge of IT service management processes.* *• Advanced Remedy analytical and development experience in ITSM configuration to include the Service Desk: Incident Module, Asset Management Module, Change Management Module, Service Request Module (SRM), and Service Level Management (SLM) module, Atrium, and AR System in v7.6 and above; experience with 9.1 desired.* *• Advanced skillset in BMC Remedy integration tools as well as prior Remedy upgrade experience.* *• Strong background and experience with ITIL methodologies (Event, Request, Change, Problem, Incident, SLM/Service Management).* *• ITIL Foundation v3.0 certification and have applied knowledge of real-world environments in both the Service Management focus area and have integration experience in a customer environment.* *• Knowledge of MS SQL, query-writing, reporting tools (i.e., Crystal Reports, BIRT, or a similar industry solution) relational databases.* *• Skilled with DB technologies including Oracle, SQL Server. Comfortable working in an Oracle database environment; at least 2 years of experience in Oracle environment.* *• CMDB 7.6, 8x, and/or 9 desired experience; should be able to analyze need for, create, and/or customize classes, and understand data and relationships across ITMS applications. * *• Experience configuring and defining Foundation Data.* *• Experience working with JavaScript.* *Nikhil Gupta* *214-628-5329\ nik...@vastika.com <nik...@vastika.com>* *Pls share your Daily c2c req with me on nik...@vastika.com <nik...@vastika.com>* *Add me on your g-talk id:-nikhil.rgtal...@gmail.com <nikhil.rgtal...@gmail.com>* *LinkedIn:-* *https://www.linkedin.com/pub/us-tr-recruiter/91/373/a46 <https://www.linkedin.com/pub/us-tr-recruiter/91/373/a46>* -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
