Hi, Hope you doing great, Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest.
*Job Title* Sr. System admin or Sr. Windows Admin *Project Location* Rolling Meadows IL *Duration* 6 months /Contract * CLIENT LOOKING IN PERSON FOR THIS POSITION(USC/GC/EAD)* * Skills Required and Job Description:* Senior Infrastructure Systems Administrator responsible for supporting incident management systems, establishing and achieving SLAs, escalating issues to tier 3. RESPONSIBILITIES: • Support technical environment, including phone systems, network, servers, workstations, printers, firewalls, email, ERP infrastructure, databases, cell phones and assigned projects/task. • Manage accurate license agreements and renewals, as well as manage cell phone contract, settings and support. • Oversee and manage IT requests and problems. Handle escalated issues. • Handle support tickets for PC, Mac, Novell, printer, security. • Evaluate existing tools and provide proposal of centralized toolsets to manage requests globally, including tracking of SLAs. EXPERIENCE: • At least 7-10 years of experience in WAN/LAN and hands-on support, with at least 3 years of experience supervising and managing service desk related items. • Experience with Microsoft technologies; Windows Server OS. • Knowledge of best practices regarding information security, mobile device security, including experience managing mobile devices. • Very strong and expert level customer service skills with experience managing a ticketing system for a Service Desk. • Bachelor’s degree in computer science or an equivalent. -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at http://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.