Joris van Lieshout created CLOUDSTACK-7853: ----------------------------------------------
Summary: Hosts that are temporary Disconnected and get behind on ping (PingTimeout) turn up in permanent state Alert Key: CLOUDSTACK-7853 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-7853 Project: CloudStack Issue Type: Bug Security Level: Public (Anyone can view this level - this is the default.) Affects Versions: Future, 4.3.0, 4.4.0, 4.5.0, 4.3.1, 4.4.1, 4.6.0 Reporter: Joris van Lieshout Priority: Critical If for some reason (I've been unable to determine why but my suspicion is that the management server is busy processing other agent requests and/or xapi is temporary unavailable) a host that is Disconnected gets behind on ping (PingTimeout) it it transitioned to a permanent state of Alert. INFO [c.c.a.m.AgentManagerImpl] (AgentMonitor-1:ctx-9551e174) Found the following agents behind on ping: [421, 427, 425] DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-9551e174) Ping timeout for host 421, do invstigation DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-9551e174) Transition:[Resource state = Enabled, Agent event = PingTimeout, Host id = 421, name = xxxxxx1] DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-9551e174) Agent status update: [id = 421; name = xxxxxx1; old status = Disconnected; event = PingTimeout; new status = Alert; old update count = 111; new update count = 112] ----/ next cycle / ----- INFO [c.c.a.m.AgentManagerImpl] (AgentMonitor-1:ctx-2a81b9f7) Found the following agents behind on ping: [421, 427, 425] DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-2a81b9f7) Ping timeout for host 421, do invstigation DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-2a81b9f7) Transition:[Resource state = Enabled, Agent event = PingTimeout, Host id = 421, name = xxxxxx1] DEBUG [c.c.h.Status] (AgentMonitor-1:ctx-2a81b9f7) Cannot transit agent status with event PingTimeout for host 421, name=xxxxxx1, mangement server id is 345052370017 ERROR [c.c.a.m.AgentManagerImpl] (AgentMonitor-1:ctx-2a81b9f7) Caught the following exception: com.cloud.utils.exception.CloudRuntimeException: Cannot transit agent status with event PingTimeout for host 421, mangement server id is 345052370017,Unable to transition to a new state from Alert via PingTimeout at com.cloud.agent.manager.AgentManagerImpl.agentStatusTransitTo(AgentManagerImpl.java:1334) at com.cloud.agent.manager.AgentManagerImpl.disconnectAgent(AgentManagerImpl.java:1349) at com.cloud.agent.manager.AgentManagerImpl.disconnectInternal(AgentManagerImpl.java:1378) at com.cloud.agent.manager.AgentManagerImpl.disconnectWithInvestigation(AgentManagerImpl.java:1384) at com.cloud.agent.manager.AgentManagerImpl$MonitorTask.runInContext(AgentManagerImpl.java:1466) at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:351) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:165) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:267) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:701) I think the bug occures because there is no valid state transition from Alert via PingTimeout to something recoverable Status.java s_fsm.addTransition(Status.Alert, Event.AgentConnected, Status.Connecting); s_fsm.addTransition(Status.Alert, Event.Ping, Status.Up); s_fsm.addTransition(Status.Alert, Event.Remove, Status.Removed); s_fsm.addTransition(Status.Alert, Event.ManagementServerDown, Status.Alert); s_fsm.addTransition(Status.Alert, Event.AgentDisconnected, Status.Alert); s_fsm.addTransition(Status.Alert, Event.ShutdownRequested, Status.Disconnected); As a workaround to get out of this situation we put the cluster in Unmanage, wait 10 minutes and put the cluster back in manage -- This message was sent by Atlassian JIRA (v6.3.4#6332)