Hi ,My name is Kunal, and I am sourcing for following jobs with our End Client . I've included the job specs below and wondering if you would like to take this opportunity with us. If yes, then please respond back to this email with your updated resume and salary details.
*LOCAL is MUST * *Business Analyst with SLM ITIL V3 Location : San francisco CA Contract : 1+yr* Rate : Open Must To have : ITILV3Able to create and modify procedures to solve complex problems for which no existing policies or processes exists. Oversees the daily work activities or provides direction to Operational staff (in collaboration with SLM Mgr. and other Fuctional Mgrs within Operations). Regularly interacts with business/customers to understand, meet and exceed service requirements Able to negotiate and persuade other groups on diverse perspectives to gain cooperation and achieve customer objectives Is seen as a subject matter expert within functional area and acts as a role model/ mentor to technical and team management issues.
Excellent interpersonal skills such as negotiation, collaboration, pitching in where needed, and respecting individuals at all levels. Provides and improves relationship and communication with business teams.
Constantly acquires knowledge necessary to manage the SLM ITILv3 process better so that expectations are continually met. Demonstrates creative thinking innovative approaches using multiple technologies Support initiatives that focus on meeting and growing business needs. A commitment to delivering exceptional customer support with a high level of professionalism and responsiveness. Provides after hours on Â-- call support for high severity incident management. Monitors service performance to SLAs and ensures organizational and leadership visibility of SLA performance and problem areas.
IT business management and 3rd Party Vendors. Responsible for ensuring Operational Support Teams are consistently delivering high quality service support. Manages support exceptions/escalations and where appropriate, creates new or refines existing business processes. Possesses knowledge to plan and manage service deliveries for standard and customized IT solutions and processes to satisfy customer and business requirements.
*I would appreciate if you could answer the following question about yourself*
* When are you available for fulltime and onsite project (Immediately or after certain date)?
* What is your Expected Per hour salary in w2/ctc ?
* Where are you presently located?
* What is your status (H1/GC/Citizen) ? .
* Are you open to relocation: Yes/No?
* What is your contact number ?
*Kunal N*
*CBS Information Systems, Inc *
<http://www.cbsinfosys.com/> 37600 Central Court
Suite 214
<http://maps.google.com/maps?q=37600+Central+Court%2CSuite+214%2CNewark%2CCA+94560&hl=en>
Newark, CA 94560
*Work:* (510)713-9900 x 212
*Mobile:* (510)870-2259
*Fax:* (510)740-3677
*Email:* ku...@cbsinfosys.com
*IM:* kunal_cbs(Yahoo)
*http://www.linkedin.com/in/kunaln*
Business Solutions Through Cutting Edge Technology
See who we know in common <http://www.linkedin.com/e/wwk/1629028/>
--
You received this message because you are subscribed to the Google Groups "IT
RECURITER" group.
To post to this group, send email to it-recuriter@googlegroups.com.
To unsubscribe from this group, send email to
it-recuriter+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/it-recuriter?hl=en.
<<image/gif>>
<<image/jpeg>>
