*Hi,*

Hope you are doing good !!



This is Vijay from Reliable Software Resources Inc, this mail is regarding
the job opportunity as a *“**Help Desk 1**”*

Please find the requirement details and let me know your interest. Thanks
!!!



*DTMB - DCO - Help Desk 1 (2nd shift) *

*Location: Lansing, MI*

*Client: State of MI*

*Job ID: (588203)*



*Two 2nd Shift position needed. Thank you*



*Job Description:*

Executes programs and jobs on the mainframe computers utilizing an operator
display terminal.  Controls production utilizing Automated Scheduling
Systems to ensure that jobs are completed in the time required by the
customers.  Responsible for tape library functions including pulling and
hanging tapes for production, test batch processing, managing off-site
storage and logging user input tapes as needed.  Prepares and submits
status reports detailing system operations. Reads, comprehends, and
complies with email messages in timely basis.  Uses communications tools
appropriately to receive and disburse information.  Answers and makes phone
calls as necessary. Communicates statuses using tools such as trouble
tickets, status boards, broadcast messages and status reports.  Reviews the
Change Management Forward Schedule of Change and updates Requests for
Changes (RFC’s) as needed, when requested by the change builders.



Skill

Required / Desired

Amount

of Experience

Work cooperatively with others in a team environment to meet the expected
levels of customer service.

Required

2

Years



Ability to operate information systems input devices.

Desired

1

Years

Ability to conduct training and informational sessions.

Desired

1

Years



Ability to understand and follow detailed written and oral instructions.

Required

2

Years

Ability to explain instructions and guidelines to others effectively.

Required

2

Years



Ability to communicate effectively.

Required

2

Years

Knowledge of data communications networks.

Required

2

Years



Knowledge of the methods and techniques used to operate mainframe computer
systems and peripheral equipment

Required

2

Years

Ability to identify and resolve problems associated with operating system
malfunctions.

Required

2

Years



Ability to key in coded information and instructions.

Desired

1

Years

Ability to determine work priorities.

Required

2

Years



Ability to perform the most complex information technology technician
assignments.

Required

2

Years

Ability to work under stressful conditions.

Required

2

Years



Ability to use Microsoft Office products

Required

2

Years

Experience working in an Enterprise Monitoring Environment

Desired

2

Years



Experience with computer room environmental and/or Help Desk

Required

2

Years



 --

*Regards,*



*Vijay D*

Sr. Recruiter (State Govt Support)

Phone: 312 967 7072

22260 Haggerty Rd, Suite # 285,Northville, MI 48167.

Email: vija...@rsrit.com I www.rsrit.com

*www.linkedin.com/in/vijay-d-97047a65
<http://www.linkedin.com/in/vijay-d-97047a65>*

-- 
You received this message because you are subscribed to the Google Groups "IT 
RECURITER" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to it-recuriter+unsubscr...@googlegroups.com.
To post to this group, send email to it-recuriter@googlegroups.com.
Visit this group at https://groups.google.com/group/it-recuriter.
For more options, visit https://groups.google.com/d/optout.

Reply via email to