Hello,
Hope you are doing fine!!
Please review the requirement and if you are interested then reply back
with your consultant resume and contact details ASAP to
lavish....@gmail.com



*Job Location: Princeton, NJ*



*Job Role: Technical Lead*



*Interview Mode: Telephonic/In Person must*



*Experience Level: 7+ Years*



*Hiring Mode: TP 6 months*



*Job Description:*



*Mobility is good to have nut not mandatory.*



*Role 1: Digital Support Role*



*Must Have:*

·         Hands on support, incident, problem solving, including
application support

·         Triaging with Business Users and Developers

·         Adept in Communication, worked with various stakeholders/vendors

·         Hands on Application Release Management (including coordinating
with Infrastructure), we don’t need a *technical infrastructure person*,
but someone who has deploy applications to servers and understand
infrastructure at high level

·         Decent app support experience

o   Ability to access backend applications through system admin level access

o   Micro Mining technical issues with both the end users and the vendors

·         Understanding of Infrastructure (Servers, Databases etc.)

·         Familiar with *mobile landscape - applications on iOS, Android*

·         Technical/development back ground, doesn’t have to be a developer
but worked with developers at least  for support

·         Familiar with service management concepts

·         Familiar with development process



*Experience level:* Mid (at least 5-6 years post college experience)



*Good to have (but not necessary):*

·         Knowledge of ITIL

·         Mobile architecture

·         Web/Infrastructure architecture



*Role 2: Further clarification on the Medical Affairs profile:*

·         Ability to access backend applications from a system admin
perspective

·         Micro Mining technical issues with both the end users and the
vendors

·         Run reports to support ad hoc business needs

·         Manage 3rd party vendors, new releases, upgrades, PTP

·         Understanding of CRM tools (some knowledge)

·         Familiar with *Medical Scientific Liasions*

·         Familiar with Managed Markets

·         Familiar with Medical Information

·         *Reset passwords, set up passwords*

·         Familiar with T&V discussions and deliverables

·         Change Management skills

·         Documentation skills to build a repeatable process with a ‘Remedy
Database’ type repository



*Desired Skills:*

·         Should be of a Commercial IT background

·         Knowledge of Veeva MedComms, Veeva Vault, Cegedim is desirable



*Mandatory Skills: Medical Affair, *Micro Mining



*Required Skills: As per JD*

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