URGENTLY
REQUIRED
PT
Sun Microsystems Indonesia is an IT company with a single goal in mind
to create an unrivaled capability to meet and satisfy the needs of the
private and public sectors in Indonesia by leveraging Sun Microsystems
Inc's global leadership in network computing. We are currently looking
candidates to fill in the position of :Installation Engineer
Requirements & Conditions :
· Education : Tertiary education (Bachelor's Degree
preferred) in Computer Science or Electro-Telecommunication.
· Experience : 2 - 4 years in UNIX and WINDOWS or
an equivalent combination of education and related experience.
· Possesses excellent oral and written communications
skills, strong organizational skills and strong stress management skills.
· Able to manage escalation situations and customer
experience.
. 12 months contract base - with opportunity to be permanent
Responsibilities
:
· Provides on-site and phone support to customers.
· Participates in installation process using EIS
methodology.
· Define action plans to fix customer problem.
· Determine when to escalate problems to next level of
technical team.
· Assists in field service if needed.
· Provides support to partners on service calls and be
responsible for monitoring partner engineers.
· Delivers technical transfer of information (TOI) to
the field delivery support team and partners.
· Contributes to the quality goals.
Please
send your CV with your recent photograph to :
[EMAIL PROTECTED]
And
put the code "install" in
your email tittle
[Non-text portions of this message have been removed]
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