Sent from my iPhone My desktop is a 64 bit with windows home and i can use that one well but i am trying to using my husbands laptop it has windows 10 but it is 32 bit and i cant get nothing to load on it i am using narrarrter now and i try to down load things and i cant get them to setup off of a disk what is it is it the difference in the bit rate. Pleas let me no soon as possible. Amber For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/