I have a strange problem.  I was away a week ago and using a secure network at 
the vacation rental I stayed in.  When I turned on my computer Internet 
Explorer was gone.  It was not in the Start list or in the All Programs portion 
of the start menu.
I searched and found an Internet Explorer in both programs folders under the C 
drive.  I was able to open IE by clicking on iexplore.exe in the Internet 
Explorer folder.
I put shortcuts to this in the Start menu.  Mostly I use Firefox, though.

Well, today I had a weird experience.  I was downloading from BARD and no 
downloads would complete and what started to download was incredibly slow.  I 
had also upgraded to the new version of Jaws a few days ago.  So I had Win 7 64 
bit, IE 10, Firefox 21 and latest Jaws.  Could not download from NLS at all 
with either browser.  I followed the steps and downloads started and then later 
it would say download interrupted.

So I went to the other computer running Win 7 32 bit and IE 9.  Book after book 
downloaded in a matter of seconds each.  Very fast.  No problems.

So I rolled back Firefox to version 15 which had worked pretty well before.  
Still did not complete a book download using new Jaws.  So I put Jaws 13 back 
on and got 
a complete download in a reasonable amount of time. 

Still can’t get IE10 to download a whole book.  It did download a podcast, 
however.

I went to Windows Update to roll back the IE 10 to IE 9 by uninstalling the IE 
10 update but there was no IE 10 update installed.  There was one in the 
updates needing installation.  But it won’t install.  I keep getting Code 9c48 
whatever that is, every time I try to install the IE 10 update. Went to 
Microsoft support and help and still can’t figure out how IE 10 got on my 
computer and how to get it off!!!
So I am back to using Firefox 15 as default browser and occasionally the IE 10 
that is on the computer if FF doesn’t work.
Any geeks out there, I would be eternally grateful for help.  And I am curious 
to know if anyone else has had problems downloading when using the new Jaws.

Sherrie Gosling
sillygoose4...@gmail.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Reply via email to