Hi list,
Firstly, to answer Rick's question, I am using Office 2013.
I finally had some success with this issue! A friend suggested that
I check the Excel settings because Microsoft makes everything so secure
these days. I went to Options under the File menu, then I went down to Trust
Center and turned off "Protected view" for everything, ,but specifically for
E-mail attachments and files from the Internet. Now, these files open
properly.
I only wish that Microsoft would give the proper error message
instead of sending a bogus message about insufficient memory and disk space.
Thanks for all the replies and suggestions.
Don
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rick Justice
Sent: Sunday, March 6, 2016 4:31 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Trying to open an xlsx file in Windows 10 and JAWS
17
Hi Don,
You didn't say what version of the Office suite you are using.
Is it the same on all 3 systems?
If it is a newer version on your Windows 10 system, you may need to install
the Microsoft Office Compatibility Pack in order for it to open older
documents.
This is only a guess on my part since I am not right up to speed on
Microsoft Office.
HTH,
Rick Justice
Tomorrow's another day, another way!
and if tomorrow never comes, problem solved!
----- Original Message -----
From: "Don Moore" <donmo...@nbnet.nb.ca>
To: <jaws-users-list@jaws-users.com>
Sent: Sunday, March 06, 2016 2:42 PM
Subject: [JAWS-Users] Trying to open an xlsx file in Windows 10 and JAWS 17
Hi list,
I received a 15 KB xlsx document as an attachment and I saved it.
Then, I tried to open it on my Windows 10 computer. JAWS kept reporting,
"Opening Excel," but the document never did come in. I pressed alt Tab and
got the following message:
"Microsoft Excel cannot open or save any more documents because there is not
enough available memory or disk space.
. To make more memory available, close workbooks or programs you no longer
need.
. To free disk space, delete files you no longer need from the disk you are
saving to." (end of quote)
By the way, I have plenty of available memory and plenty of available disk
space.
I can launch Excel and create a new xlsx document, then I can save
it, close it and open it again, but I tried opening some older Excel files
and they won't open either.
Finally, I tried opening the file on a Windows 7 machine and on a
Windows 8.1 machine and it opened with no problems on both computers.
Can anyone help?
Don
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