Re: [j-nsp] what do do with bug reports

2020-06-15 Thread Wojciech Janiszewski
Hi Baldur, You should not give up and just report the bug. JTAC may ask you to disable feature that is causing an impact, but in the meantime they will work on resolving it. Mind that it might take some time to replicate the problem, prepare the fix and implement it in the next official software

Re: [j-nsp] what do do with bug reports

2020-06-15 Thread Ola Thoresen
Hi, File a JTAC problem report, either yourself via a Juniper Partner (where you should have support for your devices). Rgds. Ola Thoresen On 15.06.2020 08:15, Baldur Norddahl wrote: Hello What am I supposed to do with glaring bugs? Are Juniper interested in knowing those or don't they

Re: [j-nsp] MX80 upgrade path 18.4R

2020-06-15 Thread Mark Tinka
On 14/Jun/20 19:16, nikosi...@gmail.com wrote: > It is true that the official path will tell you that you should follow from > 15 to 16 then 17 then 18 but I did around 30+ upgrades from 16 to 18 without > any problems. > >From 10 to 15 I guess you should go to 14 first but from 16 you can safe

Re: [j-nsp] MX80 upgrade path 18.4R

2020-06-15 Thread nikosietf
Needless to mention here that if you do an upgrade directly to 18.4 ignoring Juniper recommendations as someone has suggested if something goes wrong you are on your own. So I would never suggest this for a massive deployment. -Original Message- From: juniper-nsp On Behalf Of Mark Tinka

Re: [j-nsp] what do do with bug reports

2020-06-15 Thread Jeffrey Haas via juniper-nsp
--- Begin Message --- > On Jun 15, 2020, at 2:15 AM, Baldur Norddahl wrote: > > > What am I supposed to do with glaring bugs? Are Juniper interested in > knowing those or don't they care? Treat the following as "I do not speak for official Juniper support policy". It is to your benefit to

Re: [j-nsp] what do do with bug reports

2020-06-15 Thread Richard McGovern via juniper-nsp
--- Begin Message --- For 100% sure you should open a JTAC Case, like P3, as you have a current workaround. JTAC should then reproduce your issue, at which time they will create a PR for Engg to work on. PR will be scheduled to be fixed in some future release. JTAC should be able to provide t

Re: [j-nsp] MX80 upgrade path 18.4R

2020-06-15 Thread Richard McGovern via juniper-nsp
--- Begin Message --- I believe Juniper has at least slightly modified their view on upgrades. The old "no more than 2 release jumps" was based upon when EEOL type releases existed; these do not really exist anymore. AFAIK, the major issue with BIG SW jumps is with the config. New SW may have

Re: [j-nsp] MX80 upgrade path 18.4R

2020-06-15 Thread Mark Tinka
On 15/Jun/20 16:20, Richard McGovern via juniper-nsp wrote: > Better approach to whole subject is to not fall so far behind on Code > upgrades. I know, easier said then done. I'd say more than 2 or 3 behind > current is a risk, and I am all for "if it's not broken, why change". So > today'