https://bugs.kde.org/show_bug.cgi?id=411285
Bug ID: 411285 Summary: Tickets with Status/Resolution NEEDSINFO WAITINGFORINFO are automatically switched to RESOLVED WORKSFORME Product: bugs.kde.org Version: unspecified Platform: Other OS: All Status: REPORTED Severity: major Priority: NOR Component: general Assignee: sysad...@kde.org Reporter: chea...@gmail.com CC: bug-jani...@kde.org, she...@kde.org Target Milestone: --- SUMMARY On 2019-07-12, I set ticket #344679 to status NEEDSINFO, with resolution WAITINGFORINFO. On 2019-08-01, an account named "Bug Janitor Service" added comment #13, asking the "bug submitter" to provide more information. On 2019-08-16, no one had provided the requested information, and the same "Bug Janitor Service" marked the bug as resolved, with resolution WORKSFORME, as indicated in comment #14. I've witnessed the same phenomenon in tickets #313424 and #379026, in a short period of time, so I know this is closer to a general rule than an isolated case. In short, it seems that every time a ticket stays with status NEEDSINFO for one month, "Bug Janitor Service" will mark it as resolved. STEPS TO REPRODUCE 1. File a ticket 2. Set it to NEEDSINFO WAITINGFORINFO 3. Wait for 1 month OBSERVED RESULT I haven't actually tested that myself, but I would guess "Bug Janitor Service" would mark the ticket as resolved 1 months after step 2 is completed. EXPECTED RESULT The ticket should still be marked as waiting for information, not be marked resolved, and not be set to resolution WORKSFORME, unless that applies and/or the issue was solved. ----- "Bug Janitor Service" appears to be a bot made with good intentions. It may be a little hurried, but I find it useful to remind reporters to provide requested information. I am not saying this is really a bug in bugs.kde.org, but it needs to be determined who is operating that bot, and how it can be operated properly. "Bug Janitor Service" advertises email address bug-jani...@kde.org, which I am setting as CC of this ticket. Hopefully, that will bring this person to this discussion. -- You are receiving this mail because: You are watching all bug changes.