https://bugs.kde.org/show_bug.cgi?id=436549
Bug ID: 436549
Summary: DrKonqi allows users to file worthless crash reports
against EOL software
Product: drkonqi
Version: unspecified
Platform: Other
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: general
Assignee: plasma-b...@kde.org
Reporter: n...@kde.org
Target Milestone: ---
For example: Bug 436489.
Allowing users to file bugs against versions of the software that are EOL does
nobody any good:
1. It gives users a false hope that the bug will be fixed in a minor version
update
2. It creates useless work for bug triagers who have to either close the bug as
RESOLVED UNMAINTAINED or else mark it as a duplicate of some other bug
3. It masks problematic distro update schedules by allowing users to blame us
for likely-already-solved problems rather than understand the fact that they're
using ancient software because they chose a slow discrete-release distro or
just haven't upgraded their system in 100 years
It would be nice if we could store some kind of database about which versions
of our software are currently supported and/or receiving updates. And for
crashes affecting older versions, we could either silently discard the crash
data, or else have DrKonqi display a message that the software is too old to
receive support and the problem may be fixed in a newer version.
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