https://bugs.kde.org/show_bug.cgi?id=478110
Bug ID: 478110
Summary: Inform the user why backtrace parsing is impossible
and what to do about it.
Classification: Applications
Product: drkonqi
Version: 5.27.9
Platform: openSUSE
URL: https://bugs.kde.org/show_bug.cgi?id=270002#c15
OS: Linux
Status: REPORTED
Severity: wishlist
Priority: NOR
Component: backtraceparsing
Assignee: plasma-b...@kde.org
Reporter: rvdois+rvu...@rokejulianlockhart.anonaddy.com
Target Milestone: ---
Flags: performance-
Created attachment 163903
--> https://bugs.kde.org/attachment.cgi?id=163903&action=edit
Debug symbol silent installation failure.
SUMMARY
When performing a live update, certain files necessary to parse a backtrace
might be removed, making backtrace parsing impossible. Because the reason for
the result is not communicated to the user, this appears erroneous, degrading
confidence in the bug reporting system. Additionally, because certain bugs
solely present themselves during updates, this can be especially frustrating
because that's the sole opportunity to report them.
For instance, as https://bugsfiles.kde.org/attachment.cgi?id=162707
demonstrates, when debug symbols are not installed, this creates a strange
situation whereby a reboot would be necessary to put the correct files in the
correct locations for them to be usable by DrKonqi, yet the package is
displayed to the user as installed.
To my knowledge, updating the system whilst it is booted, by using the CLI or a
pkcon-powered GUI package manager like Discover, is the standard method of
updating. This is as opposed to automatic updates on boot, which
plasma-systemsettings and plasma-discover in a certain harmonious configuration
provide.
STEPS TO REPRODUCE
1. Update the system.
1. Notice an automatic crash report notification window from DrKonqi.
OBSERVED RESULT
Unable to parse backtrace due to absent debug symbols.
EXPECTED RESULT
Should explain why and how to create a usable backtrace (reboot?) and warn
against filing issues caused by updates unless certain they are useful (and
better yet, automatically factor this decision into the star system).
SOFTWARE/OS VERSIONS
Operating System: openSUSE Tumbleweed 20231203
KDE Plasma Version: 5.27.9
KDE Frameworks Version: 5.112.0
Qt Version: 5.15.11
Kernel Version: 6.6.3-1-default (64-bit)
Graphics Platform: X11
Processors: 12 × AMD Ryzen 5 7600X 6-Core Processor
Memory: 30.5 GiB of RAM
Graphics Processor: AMD Radeon RX 5700
Manufacturer: ASRock
Product Name: X670E Taichi
ADDITIONAL INFORMATION
https://bugs.kde.org/show_bug.cgi?id=270002#c15
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