https://bugs.kde.org/show_bug.cgi?id=396179
Boudewijn Rempt changed:
What|Removed |Added
Component|General |OpenGL Canvas
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Antti Savolainen changed:
What|Removed |Added
CC||antti.s...@gmail.com
--- Comment #1 from Ant
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #2 from Mohammad ---
Created attachment 113785
--> https://bugs.kde.org/attachment.cgi?id=113785&action=edit
kritarc file
Here's the kritarc file. And as far as I know, I haven't done anything that
might have caused the crashes, but there
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #3 from Mohammad ---
(In reply to Antti Savolainen from comment #1)
> Can you attach your kritarc file? We have a lot of people doing long
> projects without experiencing any crashes so I assume it's your personal
> config. After posting it,
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #4 from Mohammad ---
(In reply to Mohammad from comment #3)
Never mind that. For some reason it crashes a lot as well.
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Dmitry Kazakov changed:
What|Removed |Added
Status|UNCONFIRMED |RESOLVED
CC|
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #6 from Mohammad ---
Hi, Dmitry.
I’ve downloaded the nightly build and it worked fine with the transform tool,
until it decided to crash when I used it again..
It’s very confusing and I don’t know if the crashes are caused by the transform
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #7 from Mohammad ---
Hi, Dmitry.
I’ve downloaded the nightly build and it worked fine with the transform tool,
until it decided to crash when I used it again..
It’s very confusing and I don’t know if the crashes are caused by the transform
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #8 from Mohammad ---
The crashing is not caused by the transform tool. I don't know what is causing
it though, and it crashes every 10-15 minutes.
It's been a week or more since this has been happening and it's the most
annoying thing ever
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #9 from Mohammad ---
Any news, guys? Krita literally crashes every two minutes for me.
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https://bugs.kde.org/show_bug.cgi?id=396179
Antti Savolainen changed:
What|Removed |Added
Status|RESOLVED|REOPENED
Resolution|FIXED
https://bugs.kde.org/show_bug.cgi?id=396179
Boudewijn Rempt changed:
What|Removed |Added
CC||b...@valdyas.org
--- Comment #10 from Boudewi
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #11 from Mohammad ---
Created attachment 114010
--> https://bugs.kde.org/attachment.cgi?id=114010&action=edit
kritacrash.log 2
I already sent a crash log a week or so ago but here's another one.
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--- Comment #12 from Boudewijn Rempt ---
Hm, that one doesn't show Krita literally crashing every two minutes. There are
six crashes, spaced out from March to July:
Error occurred on Friday, March 9, 2018 at 16:22:18.
Error occurred on Friday, March 9,
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #13 from Mohammad ---
Maybe because I close Krita with the task manager it doesn't add it in the
crash log? And the transform tool works fine for me most of the time.
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--- Comment #14 from Boudewijn Rempt ---
Hm, yes, in that case we won't get a crash log :-(. Does Krita hang if you
disable CPU acceleration?
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--- Comment #15 from Boudewijn Rempt ---
Oh, and if you start Krita as administrator, does it still hang?
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--- Comment #16 from Mohammad ---
Yes, it does crash when opened as administrator with CPU acceleration disabled.
I wanted to record a video to show my process, so here
https://streamable.com/bbdt8
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--- Comment #17 from Boudewijn Rempt ---
Hm... And do you have any "security" software installed other than Windows
Defender?
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--- Comment #18 from Mohammad ---
Nope. I despise them so I never even bothered to use them.
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--- Comment #19 from Boudewijn Rempt ---
Damn, that's another hypothesis down...
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--- Comment #20 from Boudewijn Rempt ---
It looks like you're zooming in or out when the hang happens -- is that
correct? If so, how do you usally zoom?
And have you run a memory checker to see whether there might be a hardware
issue?
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #21 from Boudewijn Rempt ---
Could you try to get a stack trace when Krita hangs, like this:
use Process Explorer: right-click on krita.exe, choose Properties, go to the
Threads tab, selects the thread which's probably consuming 100% CPU ti
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #22 from Mohammad ---
I have noticed that zooming causes the crashes sometimes but I'm not entirely
sure, I usually zoom with CTRL + Space.
Here's the stack trace:
libkritaimage.dll!ZN18KisUpdateScheduler13processQueuesEv+0x56
libkritaima
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #23 from Boudewijn Rempt ---
Were you working on an animation at that point?
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--- Comment #24 from Mohammad ---
Nope, only drawing
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Boudewijn Rempt changed:
What|Removed |Added
Component|General |OpenGL Canvas
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--- Comment #25 from Mohammad ---
I made a new user on my laptop (same laptop that crashes) and Krita runs just
fine on it. No crashes, bugs or anything.
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--- Comment #26 from Boudewijn Rempt ---
Then I guess that somehow krita's settings for your normal user are broken.
Could you attach the kritarc file to this bug?
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--- Comment #27 from Mohammad ---
Created attachment 114999
--> https://bugs.kde.org/attachment.cgi?id=114999&action=edit
kritarc file #2
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--- Comment #28 from Mohammad ---
Any news, guys?
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--- Comment #29 from Boudewijn Rempt ---
Sorry, no, I was a bit busy because we just started the new fundraiser. If
you've reset your regular user's kritarc, you can work, right?
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--- Comment #30 from Mohammad ---
I've tried deleting the kritarc as you guys suggested before and it still
hasn't been fixed.
It's been months since I reported this bug and I guess it's a problem on my own
laptop. So I'll just end it here and let you
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #31 from Boudewijn Rempt ---
I still need to test with that kritarc file -- and I still wonder what the
deuce is up -- I mean, we've tried to eliminate lots of things, but there just
seems something associated with your regular user account
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #32 from Mohammad ---
Take your time. School is starting tomorrow and I won't be using Krita much but
I'd love to have it fixed. Good luck with the fundraiser :D
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wolthera changed:
What|Removed |Added
Resolution|--- |WORKSFORME
Status|REOPENED
https://bugs.kde.org/show_bug.cgi?id=396179
Antti Savolainen changed:
What|Removed |Added
CC||antti.s...@gmail.com
--- Comment #1 from Ant
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #2 from Mohammad ---
Created attachment 113785
--> https://bugs.kde.org/attachment.cgi?id=113785&action=edit
kritarc file
Here's the kritarc file. And as far as I know, I haven't done anything that
might have caused the crashes, but there
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #3 from Mohammad ---
(In reply to Antti Savolainen from comment #1)
> Can you attach your kritarc file? We have a lot of people doing long
> projects without experiencing any crashes so I assume it's your personal
> config. After posting it,
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #4 from Mohammad ---
(In reply to Mohammad from comment #3)
Never mind that. For some reason it crashes a lot as well.
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https://bugs.kde.org/show_bug.cgi?id=396179
Dmitry Kazakov changed:
What|Removed |Added
Status|UNCONFIRMED |RESOLVED
CC|
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #6 from Mohammad ---
Hi, Dmitry.
I’ve downloaded the nightly build and it worked fine with the transform tool,
until it decided to crash when I used it again..
It’s very confusing and I don’t know if the crashes are caused by the transform
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #7 from Mohammad ---
Hi, Dmitry.
I’ve downloaded the nightly build and it worked fine with the transform tool,
until it decided to crash when I used it again..
It’s very confusing and I don’t know if the crashes are caused by the transform
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #8 from Mohammad ---
The crashing is not caused by the transform tool. I don't know what is causing
it though, and it crashes every 10-15 minutes.
It's been a week or more since this has been happening and it's the most
annoying thing ever
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #9 from Mohammad ---
Any news, guys? Krita literally crashes every two minutes for me.
--
You are receiving this mail because:
You are watching all bug changes.
https://bugs.kde.org/show_bug.cgi?id=396179
Antti Savolainen changed:
What|Removed |Added
Status|RESOLVED|REOPENED
Resolution|FIXED
https://bugs.kde.org/show_bug.cgi?id=396179
Boudewijn Rempt changed:
What|Removed |Added
CC||b...@valdyas.org
--- Comment #10 from Boudewi
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #11 from Mohammad ---
Created attachment 114010
--> https://bugs.kde.org/attachment.cgi?id=114010&action=edit
kritacrash.log 2
I already sent a crash log a week or so ago but here's another one.
--
You are receiving this mail because:
Y
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #12 from Boudewijn Rempt ---
Hm, that one doesn't show Krita literally crashing every two minutes. There are
six crashes, spaced out from March to July:
Error occurred on Friday, March 9, 2018 at 16:22:18.
Error occurred on Friday, March 9,
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #13 from Mohammad ---
Maybe because I close Krita with the task manager it doesn't add it in the
crash log? And the transform tool works fine for me most of the time.
--
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #14 from Boudewijn Rempt ---
Hm, yes, in that case we won't get a crash log :-(. Does Krita hang if you
disable CPU acceleration?
--
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #15 from Boudewijn Rempt ---
Oh, and if you start Krita as administrator, does it still hang?
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #16 from Mohammad ---
Yes, it does crash when opened as administrator with CPU acceleration disabled.
I wanted to record a video to show my process, so here
https://streamable.com/bbdt8
--
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #17 from Boudewijn Rempt ---
Hm... And do you have any "security" software installed other than Windows
Defender?
--
You are receiving this mail because:
You are watching all bug changes.
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #18 from Mohammad ---
Nope. I despise them so I never even bothered to use them.
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #19 from Boudewijn Rempt ---
Damn, that's another hypothesis down...
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https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #20 from Boudewijn Rempt ---
It looks like you're zooming in or out when the hang happens -- is that
correct? If so, how do you usally zoom?
And have you run a memory checker to see whether there might be a hardware
issue?
--
You are rece
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #21 from Boudewijn Rempt ---
Could you try to get a stack trace when Krita hangs, like this:
use Process Explorer: right-click on krita.exe, choose Properties, go to the
Threads tab, selects the thread which's probably consuming 100% CPU ti
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #22 from Mohammad ---
I have noticed that zooming causes the crashes sometimes but I'm not entirely
sure, I usually zoom with CTRL + Space.
Here's the stack trace:
libkritaimage.dll!ZN18KisUpdateScheduler13processQueuesEv+0x56
libkritaima
https://bugs.kde.org/show_bug.cgi?id=396179
--- Comment #23 from Boudewijn Rempt ---
Were you working on an animation at that point?
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--- Comment #24 from Mohammad ---
Nope, only drawing
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