https://bugs.kde.org/show_bug.cgi?id=427627
Bug Janitor Service changed:
What|Removed |Added
Resolution|WAITINGFORINFO |WORKSFORME
Status|NEEDSINFO
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #32 from Bug Janitor Service ---
Dear Bug Submitter,
This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular
https://bugs.kde.org/show_bug.cgi?id=427627
vanyossi changed:
What|Removed |Added
Status|ASSIGNED|NEEDSINFO
Resolution|---
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #30 from Boudewijn Rempt ---
Well, the guy who knows most about macOS, Ivan, will wake up in an hour or two,
and I'll ask him to look at these backtraces as well.
This seems to be a guide on checking whether the physical ram is actually
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #29 from raphaelvalladare...@gmail.com ---
(In reply to Boudewijn Rempt from comment #27)
> Hm... These crashes are happening in literally impossible places. I'm
> beginning to wonder whether it wouldn't be a good idea for you to do a
>
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #28 from raphaelvalladare...@gmail.com ---
This is the third time krita crashed and it seems to occur whenever I try to
cut a layer I think.
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--- Comment #27 from Boudewijn Rempt ---
Hm... These crashes are happening in literally impossible places. I'm beginning
to wonder whether it wouldn't be a good idea for you to do a memory check.
Thread 0 Crashed:: Dispatch queue:
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #25 from raphaelvalladare...@gmail.com ---
Hello! When I went to delete a layer again, krita crashed! I typed it in
terminal.app and this is what it said,
qt.qpa.plugin: Could not find the Qt platform plugin "cocoa" in ""
This application
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #26 from raphaelvalladare...@gmail.com ---
I got another crash report from macOS so I will email that to you
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--- Comment #24 from Boudewijn Rempt ---
Yes, I understand that you cannot update further, and High Sierra still is
supported by Qt, so that should work.
If you have a crash again with canvas acceleration disabled, please mail me the
os log again. If
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #23 from raphaelvalladare...@gmail.com ---
My mac mini is an older model so downloading a new version of macos would cause
the system to have compatibility issues so I cannot upgrade it any further
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--- Comment #22 from raphaelvalladare...@gmail.com ---
Im really not sure. What do you think I should do? I downloaded the new version
of krita and I have disabled canvas acceleration. So far, no crash but let me
use it for some more time and I'll let
https://bugs.kde.org/show_bug.cgi?id=427627
Boudewijn Rempt changed:
What|Removed |Added
Status|REPORTED|ASSIGNED
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #20 from raphaelvalladare...@gmail.com ---
Thanks! I sent you the crash report via email
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--- Comment #19 from Boudewijn Rempt ---
Open the Krita menu next to the apple menu, select Preferences, go to Display
and deselect Canvas Graphics Acceleration
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--- Comment #18 from raphaelvalladare...@gmail.com ---
Ok I will try that! Also can you tell me how to disable canvas acceleration?
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--- Comment #17 from Boudewijn Rempt ---
You can save it as a text file and attach it to the bug report as an
attachment? If that fails, try to mail it to vur...@gmail.com (that's me...)
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--- Comment #16 from raphaelvalladare...@gmail.com ---
Hello! i am trying to send the macOS crash report but it appears to be too long
in characters. Please guide me on how to send it to you
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https://bugs.kde.org/show_bug.cgi?id=427627
Bug Janitor Service changed:
What|Removed |Added
Resolution|WAITINGFORINFO |---
Status|NEEDSINFO
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #14 from Boudewijn Rempt ---
okay, then it might be useful to paste those in a comment, once you've provoked
the crash again.
Another thing I've just thought of: if this is a 2011 mac mini with an ATI GPU,
it might be better to disable
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #13 from raphaelvalladare...@gmail.com ---
(In reply to raphaelvalladares21 from comment #12)
> (In reply to raphaelvalladares21 from comment #11)
> > Sorry turns out I had mis typed something in the terminal.app. So turns out
> > that when
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #12 from raphaelvalladare...@gmail.com ---
(In reply to raphaelvalladares21 from comment #11)
> Sorry turns out I had mis typed something in the terminal.app. So turns out
> that when I typed what you told me to, some stuff got printed onto
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #11 from raphaelvalladare...@gmail.com ---
Sorry turns out I had mis typed something in the terminal.app. So turns out
that when I typed what you told me to, some stuff got printed onto terminal and
the krita application opened up normally
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #10 from raphaelvalladare...@gmail.com ---
(In reply to Boudewijn Rempt from comment #7)
> Yes, the macOS bug report should be at least a bit useful. As for
> terminal.app, open launchpad, go to Other and double-click on Terminal.
For the
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #9 from raphaelvalladare...@gmail.com ---
(In reply to Boudewijn Rempt from comment #8)
> Oh, and which model is your mac? The information is in Apple->About This Mac.
I use a mac mini (Mid 2011)
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--- Comment #8 from Boudewijn Rempt ---
Oh, and which model is your mac? The information is in Apple->About This Mac.
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--- Comment #7 from Boudewijn Rempt ---
Yes, the macOS bug report should be at least a bit useful. As for terminal.app,
open launchpad, go to Other and double-click on Terminal.
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--- Comment #6 from raphaelvalladare...@gmail.com ---
Hello. Do you want the whole bug report which was sent me to me by macOs?
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--- Comment #5 from raphaelvalladare...@gmail.com ---
(In reply to Boudewijn Rempt from comment #1)
> I'm sorry, but we will need more information.
>
> * Can you remember what you were doing when Krita crashed?
> * You selected "Animation" as the
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #4 from raphaelvalladare...@gmail.com ---
SESSION: 13 Oct 2020 14:12:04 +0530. Executing
/Applications/krita.app/Contents/MacOS/krita
Krita Version: 4.3.0, Qt
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #3 from raphaelvalladare...@gmail.com ---
Krita
Version: 4.3.0
Languages:
Hidpi: true
Qt
Version (compiled): 5.12.8
Version (loaded): 5.12.8
OS Information
Build ABI: x86_64-little_endian-lp64
Build CPU: x86_64
CPU: x86_64
https://bugs.kde.org/show_bug.cgi?id=427627
--- Comment #2 from Boudewijn Rempt ---
Oh, and could you please attach the contents of help->system information for
bug reports and help->krita log for bug reports to this ticket?
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Boudewijn Rempt changed:
What|Removed |Added
CC||b...@valdyas.org
Resolution|---
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