I have the same laptop with Ubuntu 20.04.2 and same problem with the
Bluetooth adapter. After reading this thread, I made a win10 USB boot
drive, shortly after booting it the Bluetooth adapter was detected and i
paired it with my phone. I got the below info from powershell.
Caption
Public bug reported:
I don't know if it's related but my sound drivers are often missing on
boot and running `sudo alsa force-reload` either fixes it or crashes the
computer.
ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-modules-5.4.0-39-generic 5.4.0-39.43
ProcVersionSignature:
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