I'm having same issue, I was never able to solve it, I tried every fix or workaround I found without success. @cccaballero did you manage to solve it?
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off Status in linux package in Ubuntu: Expired Bug description: This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron 7373. When the screen is turned off (so, the suspend or screen lock features are affected), the system freeze and I need to force the laptop turn off and on again. There are some cases when it turn off the screen without issues, but most of the time it freezes. Even "SysRq REISUB" does not work for rebooting when system crash. I can reproduce the issue using `xset dpms force off`. Initially this bug report was filled thinking it was a suspend issue: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 Syslog or systemd journal does not provide any error information about the crash. "lsb_release -rd" output: Description: Ubuntu 20.04 LTS Release: 20.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: cccaballero 2023 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-06-09 (344 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7373 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/06/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0JW0D6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 31 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7373 dmi.product.sku: 07EB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878007/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
