Public bug reported: Hello,
Computer : HP ENVY 17 - cg1002nf Mic and touchpad don't work. PLease find attached devices. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-65-generic 5.4.0-65.73 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: thomas 1821 F.... pulseaudio /dev/snd/pcmC0D0c: thomas 1821 F...m pulseaudio /dev/snd/pcmC0D0p: thomas 1821 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 11 21:46:08 2021 HibernationDevice: RESUME=UUID=3fa7cad1-a286-4084-bb84-8faf0702c04a MachineType: HP HP ENVY Laptop 17-cg1xxx ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-65-generic root=UUID=abc32720-406d-490c-8346-fc884780f9cc ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-65-generic N/A linux-backports-modules-5.4.0-65-generic N/A linux-firmware 1.187.9 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/26/2020 dmi.bios.vendor: Insyde dmi.bios.version: F.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8822 dmi.board.vendor: HP dmi.board.version: 49.30 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.07:bd11/26/2020:svnHP:pnHPENVYLaptop17-cg1xxx:pvrType1ProductConfigId:rvnHP:rn8822:rvr49.30:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY Laptop 17-cg1xxx dmi.product.sku: 280M1EA#ABF dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug focal ** Attachment added: "Devices" https://bugs.launchpad.net/bugs/1915451/+attachment/5462749/+files/devices -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1915451 Title: Touchpad and mic don't work Status in linux package in Ubuntu: Confirmed Bug description: Hello, Computer : HP ENVY 17 - cg1002nf Mic and touchpad don't work. PLease find attached devices. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-65-generic 5.4.0-65.73 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: thomas 1821 F.... pulseaudio /dev/snd/pcmC0D0c: thomas 1821 F...m pulseaudio /dev/snd/pcmC0D0p: thomas 1821 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 11 21:46:08 2021 HibernationDevice: RESUME=UUID=3fa7cad1-a286-4084-bb84-8faf0702c04a MachineType: HP HP ENVY Laptop 17-cg1xxx ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-65-generic root=UUID=abc32720-406d-490c-8346-fc884780f9cc ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-65-generic N/A linux-backports-modules-5.4.0-65-generic N/A linux-firmware 1.187.9 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/26/2020 dmi.bios.vendor: Insyde dmi.bios.version: F.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8822 dmi.board.vendor: HP dmi.board.version: 49.30 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.07:bd11/26/2020:svnHP:pnHPENVYLaptop17-cg1xxx:pvrType1ProductConfigId:rvnHP:rn8822:rvr49.30:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY Laptop 17-cg1xxx dmi.product.sku: 280M1EA#ABF dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915451/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp