[Kernel-packages] [Bug 1649727] Re: No sound card detected with device: Intel Corporation Device 9d71

2016-12-15 Thread Reuben Firmin
I spoke too soon. Sound was working the first time I switched from 4.9 to 4.4, though volume couldn't be changed in the UI. However, after I rebooted again (4.4 -> 4.4) I never got sound to work again. I'm now returning the laptop (for this and other reasons - e.g. battery life sucks) so I can't

[Kernel-packages] [Bug 1649727] Re: No sound card detected with device: Intel Corporation Device 9d71

2016-12-14 Thread Reuben Firmin
I went back to 4.4.0 - sound works. It doesn't work in 4.8 or 4.9. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1649727 Title: No sound card detected with device: Intel Corporation Dev

[Kernel-packages] [Bug 1649727] Re: No sound card detected with device: Intel Corporation Device 9d71

2016-12-14 Thread Reuben Firmin
I tried this and still get the "Dummy Output" when booting on 4.9. Tag added as requested. Thanks ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, wh

[Kernel-packages] [Bug 1649727] Re: No sound card detected with device: Intel Corporation Device 9d71

2016-12-14 Thread Reuben Firmin
Hello. See original comment - they are attached. Apport is not working on the affected laptop. It opens chrome with a blank tab and does nothing further. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel

[Kernel-packages] [Bug 1649727] [NEW] No sound card detected with device: Intel Corporation Device 9d71

2016-12-13 Thread Reuben Firmin
Public bug reported: On a new Dell Inspiron i5378-2885GRY, the sound device is not detected by alsa, and the UI mixer shows a "Dummy" sound card. I've attached the ubuntu-bug dump for the laptop. I confirmed that snd- modules are loaded. The sound card is detected by lshw and lspci. It's a Intel