[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS

2023-02-06 Thread Zorro Zhang
@Kai-Chuan, per requested by you, we picked up a XPS 17, the touch pad works well under Ubuntu 22.04. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1997472/+attachment/5645064/+files/dmesg.txt -- You received this bug notification because you are a mem

[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS

2023-01-11 Thread Zorro Zhang
Got the service tag and checked the firmware is the latest one. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detecting working area on Dell XPS Status

[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS

2023-01-10 Thread Zorro Zhang
Unfortunately, the touchpad firmware was not web post. Could share the system's service tag? I know it's sensitive but could send to: client.linux.issue.escalat...@dell.com -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1997472] Re: Touchpad problem detecting working area on Dell XPS

2023-01-08 Thread Zorro Zhang
For XPS 9720, there are 2 tp vendors of touchpad: Elan fw version: 0C Synaptics fw version: PR3508224 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1997472 Title: Touchpad problem detec