[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-06-16 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-17 Thread pramathesh ambasta
** Tags added: kernel-fixed-upstream kernel-fixed- upstream-4.0.0-04-generic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-17 Thread pramathesh ambasta
The system is working now. I have been taking backups on the external drive connected to the 4-port hub it since yesterday. The backup (a large one) ran for several hours until late at night without a hitch. Since this morning the system has booted fine and has not shown any sign of crashing.

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-17 Thread Christopher M. Penalver
pramathesh ambasta, the next step is to fully reverse commit bisect from kernel 3.16 to 4.0 in order to identify the last bad commit, followed immediately by the first good one. Once this commit has been identified, then it may be reviewed as a candidate for backporting into your release. Could

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-16 Thread pramathesh ambasta
Thanks once again. I have installed the latest mainline kernel. uname -r: 4.0.0-04-generic from the link you have provided. System has booted fine with this kernel. Testing. Will keep you posted -- You received this bug notification because you are a member of Kernel Packages, which is

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-16 Thread Christopher M. Penalver
** Tags added: needs-crash-log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-15 Thread Christopher M. Penalver
pramathesh ambasta, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional

Re: [Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-15 Thread pramathesh ambasta
Hi I think we will need to reopen this. Since I experienced the same issue again just now. If the report is closed how do I re-open? Pramathesh On Tue, 2015-04-14 at 22:34 +, Christopher M. Penalver wrote: pramathesh ambasta, this bug report is being closed due to your last comment

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-15 Thread pramathesh ambasta
Hi. the output of the commands sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date is: M74 Ver. 01.09 01/26/2015 What was I doing? I was working on Caligra Flow to create a flow chart. Backintime was running a backup of my home directory on an external 1 TB

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-14 Thread pramathesh ambasta
It happened again! I rebooted and I was working with not problems. Then I plugged in my external drive to my 4-port hub and started running backintime-gnome. A few seconds later the BSOD appeared again. It said that there was a kernel panic and an unhandled exception in one of the interrupts.

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-14 Thread Christopher M. Penalver
pramathesh ambasta, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943803swLangOid=8swEnvOid=4158 an update to your computer's buggy and outdated BIOS is available (1.09). If you update to this following

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-14 Thread pramathesh ambasta
Thanks a lot Christopher M. Penalver, especially for the really prompt response I upgraded the BIOS like you said. And I think it has worked! After upgrade, I booted up system as normal, plugged in the 4-port USB hub and plugged in the Seagate expansion drive into the hub. I then started

[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic

2015-04-14 Thread Christopher M. Penalver
pramathesh ambasta, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/comments/5 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in