I'm using Ubuntu 12.04 and isn't working...
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https://bugs.launchpad.net/bugs/1532267
Title:
Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not
recognized
Hi I'm with the same problem
Acer Aspire E5-573G
Kernel Version: 3.13.0-74-generic
S.O: Ubuntu 12.04.5 LTS
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Title:
Bluetooth
Hi, I'm with the same problem
Acer Aspire E5-573G
Ubuntu 12.04.5 LT
The system don't recognize my bluetooth interface
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Title:
Jeremy,
I'm sorry, but the notebook is in warranty period, so I can't remove the
cover. Is there any other way to find out the model number?
Thank you for your attention
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Did the bluetooth work in a previous version of Ubuntu?
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https://bugs.launchpad.net/bugs/1532267
Title:
Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not
Jeremy,
I'm sorry, but the notebook is in warranty period, so I can't remove the
cover. Are there any other means of obtaining the model number?
Thank you for your attention.
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Jeremy,
I have not tested previous versions of Ubuntu, I will test and inform
you.
Thank you for your attention.
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Title:
Leonardo, is it possible to remove a cover from the computer to see the
model number on the wifi card and post it along with any other info,
front and back? Pictures is nothing else is possible
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Christopher,
The command apt-cache policy linux-firmware, returned this output:
linux-firmware:
Installed: 1.127.19
Candidate: 1.127.19
Version table:
*** 1.127.19 0
500 http://br.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64
Packages
100 /var/lib/dpkg/status
Leonardo Marques Rodrigues, the issue you are reporting is an upstream
one. Could you please report this problem following the instructions
verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the
appropriate mailing list (TO Marcel Holtmann, Gustavo Padovan, and Johan
Hedberg CC
Leonardo Marques Rodrigues, could you please post the results of the following
terminal command:
apt-cache policy linux-firmware
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Christopher,
I executed the command: sudo modprobe -v ath9k btcoex_enable=1 and this
don't returned any output.
Thank you for attention.
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Christopher,
I have tested the Mainline 4.4-rc8-wily
(http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc8-wily/) and the 4.4-wily
(http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily/), but without success
in both tests.
Bluetooth still not recognized.
Thank you for attention.
** Tags
** Tags removed: kernel-bug-exists-upstream-4.4-rc8
** Summary changed:
- Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
-UBUNTU 14.04
+ Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized
** Attachment removed: "ProcEnviron.txt"
Leonardo Marques Rodrigues, to check the functionality, could you please
execute the following via a terminal and advise to the results:
sudo modprobe -v ath9k btcoex_enable=1
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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** Description changed:
- Description: Ubuntu 14.04.3 LTS
- Release: 14.04
+ I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the
+ bluetooth was not recognized, but wifi is working perfectly. This
+ problem occurred from kernel 3.19 - 4.4-rc8.
- I have installed ubuntu 14.04
Leonardo Marques Rodrigues, as per
http://us.acer.com/ac/en/US/content/drivers an update to your computer's
buggy and outdated BIOS is available (1.35). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?
For more on BIOS updates and linux, please
apport information
** Tags added: apport-collected
** Description changed:
Description: Ubuntu 14.04.3 LTS
Release: 14.04
I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth
was not recognized, but wifi working perfectly.
This problem was occurred also
Christopher,
I updated the BIOS to version 1.35, and this not fixed the problem.
The command "sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date" resulted on this output:
V1.35
11/30/2015
Thank you for attention.
** Changed in: linux (Ubuntu)
Status: Incomplete =>
Leonardo Marques Rodrigues, at your earliest convenience, could you
please test the latest upstream kernel available from the very top line
at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the
Leonardo Marques Rodrigues, thank you for taking the time to report this and
helping to make Ubuntu better. Please execute the following command only once,
as it will automatically gather debugging information, in a terminal:
apport-collect 1532267
** Package changed: linux-lts-wily (Ubuntu) =>
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