[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-14 Thread Igor Ayres
I'm using Ubuntu 12.04 and isn't working... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Igor Ayres
Hi I'm with the same problem Acer Aspire E5-573G Kernel Version: 3.13.0-74-generic S.O: Ubuntu 12.04.5 LTS -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Igor Ayres
Hi, I'm with the same problem Acer Aspire E5-573G Ubuntu 12.04.5 LT The system don't recognize my bluetooth interface -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title:

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Leonardo Marques Rodrigues
Jeremy, I'm sorry, but the notebook is in warranty period, so I can't remove the cover. Is there any other way to find out the model number? Thank you for your attention -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Jeremy
Did the bluetooth work in a previous version of Ubuntu? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Leonardo Marques Rodrigues
Jeremy, I'm sorry, but the notebook is in warranty period, so I can't remove the cover. Are there any other means of obtaining the model number? Thank you for your attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-13 Thread Leonardo Marques Rodrigues
Jeremy, I have not tested previous versions of Ubuntu, I will test and inform you. Thank you for your attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title:

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-12 Thread Jeremy
Leonardo, is it possible to remove a cover from the computer to see the model number on the wifi card and post it along with any other info, front and back? Pictures is nothing else is possible -- You received this bug notification because you are a member of Kernel Packages, which is

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-12 Thread Leonardo Marques Rodrigues
Christopher, The command apt-cache policy linux-firmware, returned this output: linux-firmware: Installed: 1.127.19 Candidate: 1.127.19 Version table: *** 1.127.19 0 500 http://br.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-12 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing list (TO Marcel Holtmann, Gustavo Padovan, and Johan Hedberg CC

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-11 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, could you please post the results of the following terminal command: apt-cache policy linux-firmware -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-11 Thread Leonardo Marques Rodrigues
Christopher, I executed the command: sudo modprobe -v ath9k btcoex_enable=1 and this don't returned any output. Thank you for attention. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-11 Thread Leonardo Marques Rodrigues
Christopher, I have tested the Mainline 4.4-rc8-wily (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc8-wily/) and the 4.4-wily (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily/), but without success in both tests. Bluetooth still not recognized. Thank you for attention. ** Tags

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-11 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-4.4-rc8 ** Summary changed: - Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04 + Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized ** Attachment removed: "ProcEnviron.txt"

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-11 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, to check the functionality, could you please execute the following via a terminal and advise to the results: sudo modprobe -v ath9k btcoex_enable=1 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized

2016-01-11 Thread Christopher M. Penalver
** Description changed: - Description: Ubuntu 14.04.3 LTS - Release: 14.04 + I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the + bluetooth was not recognized, but wifi is working perfectly. This + problem occurred from kernel 3.19 - 4.4-rc8. - I have installed ubuntu 14.04

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-10 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.35). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-10 Thread Leonardo Marques Rodrigues
apport information ** Tags added: apport-collected ** Description changed: Description: Ubuntu 14.04.3 LTS Release: 14.04 I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly. This problem was occurred also

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-10 Thread Leonardo Marques Rodrigues
Christopher, I updated the BIOS to version 1.35, and this not fixed the problem. The command "sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date" resulted on this output: V1.35 11/30/2015 Thank you for attention. ** Changed in: linux (Ubuntu) Status: Incomplete =>

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-10 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, at your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel- ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the

[Kernel-packages] [Bug 1532267] Re: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04

2016-01-09 Thread Christopher M. Penalver
Leonardo Marques Rodrigues, thank you for taking the time to report this and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1532267 ** Package changed: linux-lts-wily (Ubuntu) =>