[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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aljosa, could you please advise to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553691/comments/10
?
** Tags removed: cdcn30ww
** Tags added: latest-bios-cdcn35ww
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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I've updated my BIOS to the latest version: CDCN35WW
I have now a fresh and totally clean installation of Ubuntu 16.04.
Here's an excerpt from my DMESG which you can find attached to this
post:
[ 0.35] ACPI: Core revision 20150930
[ 0.025040] ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace
This morning I installed new kernel 4.6-rc7-wily, but unfortunately
nothing changes, all above errors are still here (including boot error:
failure writing sector 0x21c8800 to 'hd0'/ press any key to
continue...). Please find attached also my new dmesg.
** Attachment added:
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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aljosa, you could call one of the local numbers, and asked to be
transferred to England. Hence, you pay nothing except for time.
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https://bugs.launchpad.net/bugs/1553691
Thank you for your effort, but your link is pointing to the Croatian 'service
and warranty' web page which says: "Dear customer, for support you must call
England. Obviously, the less you speak English (if you speak it at all), the
more you will have to pay". Plane and simple, appropriate
aljosa, a forum is not a direct, official support channel. There is no
obligation for anyone from Lenovo to ever look at your problem, let
alone address it.
You need to either call one of the Lenovo Authorized Service Partners,
whose phone numbers are listed in the URL I previously provided, or
https://support.lenovo.com/hr/hr/contactus
Recommended contact options for your product:
- Support Phone list (Croatia missing)
- Consult Our Forum
So following the official Lenovo instructions I registered myself on their
forum and posted my message which you can read here:
aljosa, while I don't speak Croatian, nor could I determine what you mean by:
>"My unsuccessful attempt to contact support through official Lenovo web pages
>(even phone number for Croatia is missing)"
I did find the following as a potential point of contact:
Thank you for your advice about contacting Lenovo, here's the situation:
https://forums.lenovo.com/t5/Linux-Discussion/Problems-running-Ubuntu-on-Lenovo-Y700-17ISK/td-p/3278421
My unsuccessful attempt to contact support through official Lenovo web pages
(even phone number for Croatia is missing)
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1553691
Title:
Lenovo Y700-17ISK: Firmware Bug: No valid trip found
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.5-rc7
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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** Description changed:
- Lenovo Y700-17ISK (Intel Core i7-6700HQ/RAM 16GB/SSD 512GB/Nvidia GTX960M 4GB)
- Operating system: Ubuntu 16.04 (xenial-desktop-amd64.iso 04-Mar-2016, kernel
4.4.0-10-generic, nvidia 361.28)
-
- After installing Xenial, I installed all available updates too, and then
-
aljosa, thank you for reporting this and helping make Ubuntu better.
Typically, "Firmware Bug" means you would have a bug in your firmware
versus a software bug in Ubuntu.
Have you had a chance to advise your vendor of this?
** Tags added: cdcn30ww
** Changed in: linux (Ubuntu)
Importance:
** Description changed:
Lenovo Y700-17ISK (Intel Core i7-6700HQ/RAM 16GB/SSD 512GB/Nvidia GTX960M 4GB)
Operating system: Ubuntu 16.04 (xenial-desktop-amd64.iso 04-Mar-2016, kernel
4.4.0-10-generic, nvidia 361.28)
- Dmesg output:
+ After installing Xenial, I installed all available updates
Please:
1. Edit the report description, so it explains which steps you followed to
recreate the bug and which are the consequences of it.
2. Set this report status back to "confirmed".
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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