** Tags removed: kernel-bug-exists-upstream latest-bios-1.2.15
** Tags added: bionic bios-outdated-1.6.1 cosmic needs-upstream-testing
** Summary changed:
- [Dell Alienware 17R3] enable/disable touchpad not working
+ [Dell Alienware 17 R3] FN+F11 Enable/Disable touchpad not working
** Changed
Update to Ubuntu 18.04 and 18.10, and the problem persists on both.
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Title:
[Dell Alienware 17R3] enable/disable touchpad not
** Tags added: yakkety
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Title:
[Dell Alienware 17R3] enable/disable touchpad not working
Status in linux package in Ubuntu:
Updated to Ubuntu 16.10, and the problem persists.
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Title:
[Dell Alienware 17R3] enable/disable touchpad not working
Status in
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell Alienware 17R3] enable/disable touchpad not
** Attachment added: "udev-db.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1605433/+attachment/4712665/+files/udev-db.txt
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Attaching them again.
** Attachment added: "dmesg.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1605433/+attachment/4712663/+files/dmesg.log
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** Attachment added: "lsinput.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1605433/+attachment/4712664/+files/lsinput.log
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adin, as the article advises, could you please attach your files
separately, uncompressed, and untarred?
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Title:
[Dell Alienware
I ran through the link above.
There is no gnome-settings-daemon running.
When running xev, the FN plus sound keys (F3, F4 and F5) work as
expected. They produce output and perform the corresponding action.
However, FN + brightness (F9 and F10) and the touchpad (F11) do not.
As the guide
adin, you may want to run through
https://wiki.ubuntu.com/Hotkeys/Troubleshooting to see if it reveals the
root cause to this.
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The synclient commands does not work.
However,
xinput set-prop 13 "Device Enabled" 1
xinput set-prop 13 "Device Enabled" 0
does enable and disable the touchpad. But it only works if it is enable
from the beginning from the systems configuration GUI. If it is
disabled, it doesn't do the expected
adin, as a WORKAROUND, are you able to disable/enable the touchpad via
synclient as noted in
https://help.ubuntu.com/community/SynapticsTouchpad ?
** Tags removed: bios-outdated-1.2.15
** Tags added: latest-bios-1.2.15
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell Alienware 17R3] enable/disable touchpad not
** Tags added: bios-outdated-1.2.15 kernel-bug-exists-upstream-4.7
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Title:
[Dell Alienware 17R3] enable/disable touchpad not
I tried and the problem persists. I added the tag as instructed.
** Tags removed: apport-collected
** Tags added: kernel-bug-exists-upstream
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apport information
** Tags added: apport-collected
** Description changed:
The touchpad does not work as expected. It can't be enabled or disabled
through FN+F11 combination.
The light (in the pad) always turns on, regardless of its non
functionality.
The problem seems related
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)
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Title:
[Dell Alienware 17R3] enable/disable touchpad not
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