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While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1648644

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1648644

Title:
  XE500C13-K02US Samsung Chromebook 3 Ubuntu 16.04.1 touchpad and
  keyboard not responsive, also no audio

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  16.04.1 image has no native keyboard or mouse interaction. I'm writing
  this bug report on the affected platform, a new Samsung Chromebook 3,
  XE500C13-K02US. In order to get Ubuntu to recognize keyboard and mouse
  input, I needed to use an external USB keyboard-mouse.

  Let me know if this platform has been tested. I'm assuming this newer
  Samsung platform is not yet tested with Ubuntu and that there are some
  issues to work through. This is a fantastic platform for Ubuntu use -
  R&D, Edu, Software Development, General Linux use. I hope we can find
  a fix to the problem.

  Let me know what I can do to help. I've seen this issue since previous
  Samsung Chromebook models and since Ubuntu 14 LTS, so I'm assuming
  someone has already taken the lead on this issue?

  Thanks again, let me know what I can do to help test any proposed
  fixes. I have plenty of MAC, PC, and Chromebook platforms available
  for testing, but to this point haven't before volunteered for Ubuntu
  testing-debugging :)

  As a side note, the audio also isn't working which seems to be a
  common problem with Ubuntu on several Chromebook platforms, including
  Acer and Samsung.

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