This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1698548 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1698548 Title: Unable to initialize Cypress absolute mode Status in linux package in Ubuntu: Incomplete Bug description: I installed Lubuntu 17.04 but cannot use the trackpad. I got error below in dmesg. Any fix? psmouse serio2: cypress_ps2: Reconnect: Unable to initialize Cypress absolute mode. 4.12.0-041200rc3-generic I: Bus=0011 Vendor=0002 Product=0011 Version=0001 N: Name="CyPS/2 Cypress Trackpad" P: Phys=isa0060/serio2/input0 S: Sysfs=/devices/platform/i8042/serio2/input/input27 U: Uniq= H: Handlers=mouse1 event8 B: PROP=1 B: EV=b B: KEY=e520 70000 0 0 0 0 B: ABS=660800011000003 45.167522] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.168149] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.176920] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.178152] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.186704] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.187712] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.196497] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.197429] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.206422] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.207205] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.216289] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.216991] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.225806] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.226918] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.235752] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.236659] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.245407] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.246592] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.255266] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.256190] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.265260] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.266072] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.275146] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.275965] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.284961] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.286072] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.294843] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.295867] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.305085] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.305828] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.315047] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.315842] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.324854] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.326480] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.327772] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.328793] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.389630] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.390692] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.399456] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.400430] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.409562] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.410358] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.419797] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.420081] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.429211] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.429772] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.438909] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.439688] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.448864] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.449752] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.460157] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.460874] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.470177] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.470749] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.479642] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.480707] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.489905] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.490496] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.500035] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.500630] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.509804] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.510380] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.519590] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.520222] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.529231] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.529889] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.539105] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.539640] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.548860] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.549521] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 45.551438] psmouse serio2: Trackpad at isa0060/serio2/input0 lost sync at byte 1 [ 45.552508] psmouse serio2: Trackpad at isa0060/serio2/input0 - driver resynced. [ 82.819258] input: ImPS/2 Generic Wheel Mouse as /devices/platform/i8042/serio2/input/input21 [ 82.829113] atkbd serio0: Unknown key released (translated set 2, code 0x7c on isa0060/serio0). [ 82.829130] atkbd serio0: Use 'setkeycodes 7c <keycode>' to make it known. [ 83.032969] atkbd serio0: Unknown key released (translated set 2, code 0x7c on isa0060/serio0). [ 83.032989] atkbd serio0: Use 'setkeycodes 7c <keycode>' to make it known. 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