Public bug reported:

Since Ubuntu 17.10 (development version) my computer can go to sleep
mode but it cannot wake up. It used to work fine with Ubuntu 17.04

I tried with both Gnome and Unity. The computer correctly goes to sleep
mode. I can hear the power management unit specific click when it's
done.

If I try to wake up the computer (by using the power button, as I used
to do on 17.04), some devices wake up like the keyboard and the mouse,
but the monitor stays off.

/proc/version_signature: Ubuntu 4.13.0-12.13-generic 4.13.3

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-12-generic 4.13.0-12.13
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  hadrien    1559 F.... pulseaudio
 /dev/snd/controlC1:  hadrien    1559 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct  1 12:37:04 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-01-03 (270 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
IwConfig:
 enp3s0    no wireless extensions.
 
 lo        no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
 Bus 001 Device 004: ID 1532:0101 Razer USA, Ltd Copperhead Mouse
 Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7971
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic 
root=UUID=6ed824e6-8d9c-4383-913b-ca2bd564bfcb ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-12-generic N/A
 linux-backports-modules-4.13.0-12-generic  N/A
 linux-firmware                             1.168
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-09-30 (1 days ago)
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.H0
dmi.board.asset.tag: Default string
dmi.board.name: Z170-A PRO (MS-7971)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.H0:bd12/21/2016:svnMSI:pnMS-7971:pvr1.0:rvnMSI:rnZ170-APRO(MS-7971):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: Default string
dmi.product.name: MS-7971
dmi.product.version: 1.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful wayland-session

** Attachment added: "lspci -vnvn"
   
https://bugs.launchpad.net/bugs/1720622/+attachment/4959716/+files/lspci-vnvn.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1720622

Title:
  Cannot wake-up from sleep mode

Status in linux package in Ubuntu:
  New

Bug description:
  Since Ubuntu 17.10 (development version) my computer can go to sleep
  mode but it cannot wake up. It used to work fine with Ubuntu 17.04

  I tried with both Gnome and Unity. The computer correctly goes to
  sleep mode. I can hear the power management unit specific click when
  it's done.

  If I try to wake up the computer (by using the power button, as I used
  to do on 17.04), some devices wake up like the keyboard and the mouse,
  but the monitor stays off.

  /proc/version_signature: Ubuntu 4.13.0-12.13-generic 4.13.3

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-12-generic 4.13.0-12.13
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  hadrien    1559 F.... pulseaudio
   /dev/snd/controlC1:  hadrien    1559 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct  1 12:37:04 2017
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-01-03 (270 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  IwConfig:
   enp3s0    no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
   Bus 001 Device 004: ID 1532:0101 Razer USA, Ltd Copperhead Mouse
   Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: MSI MS-7971
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic 
root=UUID=6ed824e6-8d9c-4383-913b-ca2bd564bfcb ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-12-generic N/A
   linux-backports-modules-4.13.0-12-generic  N/A
   linux-firmware                             1.168
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to artful on 2017-09-30 (1 days ago)
  dmi.bios.date: 12/21/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.H0
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170-A PRO (MS-7971)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.H0:bd12/21/2016:svnMSI:pnMS-7971:pvr1.0:rvnMSI:rnZ170-APRO(MS-7971):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.family: Default string
  dmi.product.name: MS-7971
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1720622/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to