apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1769557/+attachment/5135127/+files/Lsusb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1769557 Title: SD Card Realtek RTL8411 not working Status in linux package in Ubuntu: Confirmed Bug description: Hi to everyone I've been trying to solve this problem for weeks now and nothing has helped me yet. I'm running Ubuntu 18.04 in a Asus X450CC with a Realtek RTL8411 Express Card Reader. Nothing makes it work, even the USB external card reader doesn't work (this one erases the whole information from the SD card). Here is the output from lspci -v 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor DRAM Controller Flags: bus master, fast devsel, latency 0 Capabilities: <access denied> Kernel driver in use: ivb_uncore 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 16 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 0000e000-0000efff Memory behind bridge: f6000000-f70fffff Prefetchable memory behind bridge: 00000000e0000000-00000000f1ffffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 30 Memory at f7400000 (64-bit, non-prefetchable) [size=4M] Memory at d0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) (prog-if 30 [XHCI]) Subsystem: ASUSTeK Computer Inc. 7 Series/C210 Series Chipset Family USB xHCI Host Controller Flags: bus master, medium devsel, latency 0, IRQ 26 Memory at f7a00000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04) Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family MEI Controller Flags: bus master, fast devsel, latency 0, IRQ 31 Memory at f7a1a000 (64-bit, non-prefetchable) [size=16] Capabilities: <access denied> Kernel driver in use: mei_me Kernel modules: mei_me 00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI]) Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB Enhanced Host Controller Flags: bus master, medium devsel, latency 0, IRQ 16 Memory at f7a18000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci-pci 00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04) Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family High Definition Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 32 Memory at f7a10000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 16 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 17 Bus: primary=00, secondary=03, subordinate=03, sec-latency=0 Memory behind bridge: f7900000-f79fffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.3 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 4 (rev c4) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 19 Bus: primary=00, secondary=04, subordinate=04, sec-latency=0 I/O behind bridge: 0000d000-0000dfff Memory behind bridge: f7800000-f78fffff Prefetchable memory behind bridge: 00000000f2100000-00000000f21fffff Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI]) Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB Enhanced Host Controller Flags: bus master, medium devsel, latency 0, IRQ 23 Memory at f7a17000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci-pci 00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04) Subsystem: ASUSTeK Computer Inc. HM76 Express Chipset LPC Controller Flags: bus master, medium devsel, latency 0 Capabilities: <access denied> Kernel driver in use: lpc_ich Kernel modules: lpc_ich 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0]) Subsystem: ASUSTeK Computer Inc. 7 Series Chipset Family 6-port SATA Controller [AHCI mode] Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 29 I/O ports at f0b0 [size=8] I/O ports at f0a0 [size=4] I/O ports at f090 [size=8] I/O ports at f080 [size=4] I/O ports at f060 [size=32] Memory at f7a16000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci Kernel modules: ahci 00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04) Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family SMBus Controller Flags: medium devsel, IRQ 255 Memory at f7a15000 (64-bit, non-prefetchable) [size=256] I/O ports at f040 [size=32] Kernel modules: i2c_i801 01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] (rev a1) Subsystem: ASUSTeK Computer Inc. GeForce GT 720M Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at f6000000 (32-bit, non-prefetchable) [size=16M] Memory at e0000000 (64-bit, prefetchable) [size=256M] Memory at f0000000 (64-bit, prefetchable) [size=32M] I/O ports at e000 [size=128] Expansion ROM at f7000000 [disabled] [size=512K] Capabilities: <access denied> Kernel modules: nvidiafb, nouveau 03:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01) Subsystem: AzureWave AR9485 Wireless Network Adapter Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at f7900000 (64-bit, non-prefetchable) [size=512K] Expansion ROM at f7980000 [disabled] [size=64K] Capabilities: <access denied> Kernel driver in use: ath9k Kernel modules: ath9k 04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411 PCI Express Card Reader (rev 01) Subsystem: ASUSTeK Computer Inc. RTL8411 PCI Express Card Reader Flags: bus master, fast devsel, latency 0, IRQ 27 Memory at f7800000 (32-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: rtsx_pci Kernel modules: rtsx_pci 04:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a) Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller Flags: bus master, fast devsel, latency 0, IRQ 28 I/O ports at d000 [size=256] Memory at f7810000 (64-bit, non-prefetchable) [size=4K] Memory at f2100000 (64-bit, prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: r8169 Kernel modules: r8169 i've foud that the driver rts_pstor (cloned from https://github.com/chrisnew/rts_pstor.git rts_pstor-1.11) should work to solve this issue, but when i've installed it doesn't change the module which control RTL8411. Please feel free to ask me any extra data yo need. Thanks a lot! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: nem 1573 F...m pulseaudio /dev/snd/controlC0: nem 1573 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=f7e60984-7bc7-4f4a-855f-d7d9b3a1f9eb InstallationDate: Installed on 2018-03-07 (60 days ago) InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228) MachineType: ASUSTeK COMPUTER INC. X450CC Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c624c91b-57cd-4434-abc4-67045cb5186d ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic wayland-session Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-27 (10 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/01/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X450CC.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X450CC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450CC.206:bd08/01/2013:svnASUSTeKCOMPUTERINC.:pnX450CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X450CC dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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