Public bug reported:

Hello, 
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot 
turn on the bluetooth. It's not that it doesn't find the devises, but I do not 
either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

It is no blocked either, I've tried "sudo rfkill list" in every
modification and always the same:

0: acer-wireless: Wireless LAN
    Soft blocked: no
    Hard blocked: no
1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
2: brcmwl-0: Wireless LAN
    Soft blocked: no
    Hard blocked: no


Do someone know what might be happening? Any solution?

Thank you so much in advance.

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 18.04 bluetooth ubunto

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https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  New

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
      Soft blocked: no
      Hard blocked: no
  1: phy0: Wireless LAN
      Soft blocked: no
      Hard blocked: no
  2: brcmwl-0: Wireless LAN
      Soft blocked: no
      Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.

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