This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1810636 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1810636 Title: QCA6174 doesn't utlise btcoex - Ubuntu 18 Bluetooth Audio Skip/Stutter/Delay WiFi bandwidth conflict Dell XPS 9570 Status in linux package in Ubuntu: Incomplete Bug description: I'm running Linux 4.20.0-042000-generic #201812232030 x64 on a Dell XPS 9570 with QCA6174 chipset, and have had the problem with Bluetooth audio choppiness ever since I have owned this laptop. This problem has persisted for me with previous kernels. It started with Ubuntu 18.04 and continues with 18.10. I'm running . It's particularly noticeable when the when saturating the WLAN connection with throughput, i.e. copying a large file sequentially across from a samba share, but also streaming video online results in the audio progressively delaying over-time. Re-establishing the Bluetooth audio sync restores the sync, but slowly creeps out again. I've upgraded my linux-firmware package to disco 176 to match v4.20 kernel drivers ref: https://launchpad.net/ubuntu/+source/linux- firmware/1.176 The ath10k_core driver that supports this device has a reference for btcoex: ref https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/drivers/net/wireless/ath/ath10k/core.c?h=v4.20#n2598 It's possible that the Bluetooth component firmware is not supporting or communicating btcoex compatibility, but this is starting to reach the edge of my ability to diagnose the problem. This btcoex support in ath9k has resolved/improved the Bluetooth bandwidth problem as shown in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746164 As a troubleshooting step, I've also tried the very latest firmware-6 file from, but I'm continuing to experience the problem ref: https://github.com/kvalo/ath10k- firmware/tree/master/QCA6174/hw3.0/4.4.1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810636/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp