** No longer affects: oem-priority
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Title:
ath10k_pci crashing
Status in linux package in Ubuntu:
Confirmed
Bug description:
#54 is different to the original issue.
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Title:
ath10k_pci crashing
Status in OEM Priority Project:
Triaged
Status in linux
It can be reproduced on XPS 19 9380 + Ubuntu 20.04 + 5.8.0-45-generic.
It's happening for a while on 20.04, I'm not sure the issue start from which
version of kernel or firmware.
$ apt list linux-firmware
Listing... Done
linux-firmware/focal-updates,focal-updates,now 1.187.10 all
Alexander,
Once the issue happens, can you please attach `dmesg` and `sudo lspci
-vv` here? Thanks!
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Title:
ath10k_pci crashing
I have xps 9370 and was affected by the same issue on Ubuntu 20.04.
Recently updated the notebook to the 20.10 but the issue still persists.
Symptomps are pretty much the same as reporter's
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** Tags added: oem-priority
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Title:
ath10k_pci crashing
Status in OEM Priority Project:
Triaged
Status in linux package in
from #31, the wifi should work well on preload image 18.04+oem kernel
4.15(also refer to [1]), so it could be a regression on non-LTS Ubuntu.
In this case, the crash could be caused by a kernel regression or some
binary in linux-firmware.
On non-LTS Ubuntu, there are some ways can be tried.
OEM
** Attachment removed: "dmesg output after Wi-Fi crash"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818881/+attachment/5279667/+files/wifi-crash-2019-07-28.txt
** Attachment added: "dmesg output after Wi-Fi crash"
I still hit this issue a few times per week, usually after resuming from
suspend.
I've attached the dmesg output from the most recent one (today). In this
instance, although the Wi-Fi was not working, I was still able to
interact with the system and shut it down cleanly. That's not always the
** Tags added: ubuntu-certified
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Title:
ath10k_pci crashing
Status in OEM Priority Project:
Triaged
Status in linux package in
** Tags added: ath10k
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Title:
ath10k_pci crashing
Status in OEM Priority Project:
Triaged
Status in linux package in Ubuntu:
I've attached logs from my XPS 13 (9380) with the same wireless chipset
(Qualcomm Atheros QCA6174).
Suspending and resuming triggered the crash. This time, it seemed to be
a recoverable crash (I was able to browse here without rebooting). But
sometimes the machine is in a unrecoverable state
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: daniel 1740 F pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2019-04-28 (13 days ago)
I have a 2019 Dell XPS 13 (9380). I bought the Developer Edition from
Dell which came with Ubuntu 18.04.
I recently wiped it and installed 19.04 fresh from the ISO.
I am also getting Wi-Fi crashes.
This is the chip (from sudo lspci -vvv) which is the same as the one
listed by the reporter of
** Changed in: linux (Ubuntu)
Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)
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Title:
ath10k_pci crashing
Status in OEM
** Tags added: hwe
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Title:
ath10k_pci crashing
Status in OEM Priority Project:
Triaged
Status in linux package in Ubuntu:
@Stephan
Following comment #28, I have re-packaged linux-firmware package to
include the firmwares from the two upstreams:
[1]
https://people.canonical.com/~ypwong/lp1818881/linux-firmware_1.173.3test1_all.deb
[2]
for record.
sosreport got from OEM image X37_A02 on ITAW-DVT2-C3 (201810-26509)
** Attachment added: "sosreport-u-XPS-13-9380-20190403164855.tar.xz"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818881/+attachment/5252417/+files/sosreport-u-XPS-13-9380-20190403164855.tar.xz
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You
>From what I can understand it can be a firmware bug.
The AM{P,S}DU data was read from firmware (via DMA) and get hashed. When the
driver tries to assemble it in order, the address isn't in the hash.
So please try latest upstream firmware from [1], replace
I've reset the machine with the latest OEM image to retest. I am now
experiencing system freezes at random times. I've generated a new
sosreport and am attaching it to this case.
** Attachment added: "SOS Report from OEM installed XPS 13 9380"
shared more information from Stephan,
"
so just to be clear, I often times am able to stay on 5 hours on a Meet with no
problem
then it just starts happening and I can't seem to get out of it
"
and the machine is also plugged AC power while meeting.
I also followed the way to test google
** Changed in: oem-priority
Assignee: (unassigned) => Alex Tu (alextu)
** Changed in: oem-priority
Status: New => Triaged
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Hi
upgraded the system as instructed, FWIW here's the fwupdmgr output just to
confirm:
$ fwupdmgr update
No upgrades for XPS 13 9380 System Firmware, current is 0.1.2.1:
0.1.2.1=same, 0.1.1.1=older, 0.1.0.0=older
I had my xHCI controller die on me today as well:
[95279.564648] xhci_hcd
the sosreport of the environment of #21 and #22.
On that environment, the wifi works well on that machine after over weekend
ping out + youtube playing.
** Attachment added: "sosreport-u-XPS-13-9380-20190401104551.tar.xz"
this morning, I also tried older released 18.04.2 image[1], which have
the same older kernel 4.18.0-15-generic as this ticket description.
But, still not find ath10k error message after playing youtube for 2 hours.
I'll keep using that machine to see if I can reproduce this issue.
@Stephan,
** Also affects: oem-priority
Importance: Undecided
Status: New
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Title:
ath10k_pci crashing
Status in OEM Priority
I tried ping out for about 2 hours on the same machine (CID:201810-26508) of #12
But not see this issue yet, I will put the machine ping out for over weekend to
see if I can reproduce this issue.
But I afraid the issue has been fixed by the new kernel (4.18.0-16.17~18.04.1).
Could you please try
I just got a XPS 13 9380, not find the issue yet, I'm keep using that
machine wireless to see if I can reproduce here.
Not sure if the wireless chip same as the machine be reported.
hardware information:
02:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless
Network
dmi.product.name: XPS 13 9380?
If it's not enough we should let apport-collect collect more info.
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Title:
ath10k_pci crashing
@sfabel
thanks for your report.
Do you convenient help to get sosreport for us to clarify which generation of
xps 13 for this issue?
The steps of getting sosreport is:
1. sudo apt-get install sosreport
2. sudo sosreport --batch --case-id xps13
3. upload the tarball generated here
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** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)
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Title:
ath10k_pci crashing
Status in
This commit particular:
commit 85bd0107c6cd445a33066a57658fc585244a1100
Author: Yu Wang
Date: Thu Dec 20 09:53:26 2018 +0200
ath10k: add amsdu support for monitor mode
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Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v5.0 kernel [0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
ath10k_pci crashing
Status in linux package in
apport information
** Tags added: apport-collected bionic
** Description changed:
The below happens on a regular basis on my DELL XPS 13 9380:
[77451.338493] RIP: 0010:ath10k_htt_rx_pop_paddr.isra.29+0xd9/0xf0
[ath10k_core]
[77451.338494] Code: 74 32 48 8b 87 10 02 00 00 48 85 c0
** Project changed: launchpad => linux (Ubuntu)
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Title:
ath10k_pci crashing
Status in linux package in Ubuntu:
New
Bug
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