This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1840936
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bionic
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https://bugs.launchpad.net/bugs/1840936
Title:
Cannot log back in after locking screen: Xubuntu 18.04 on Lenovo
IdeaPad
Status in linux package in Ubuntu:
Incomplete
Bug description:
Xubuntu 18.04 installed on a new Lenovo IdeaPad 330S; system is up to date (I
run Software Updater pretty much daily).
lsb_release -rd tells me:
Description: Ubuntu 18.04.3 LTS
Release: 18.04
When the screen gets locked (either when I lock it or when the system
locks it after a period of inactivity), there is no way for me to log
back in. No matter what I do, no "enter password" box pops up. The
screen just stays black and the only thing I can do is to shut the
computer down by holding down the power button.
This happens regardless of whether an external monitor is connected.
My apologies if I didn't report this correctly or left out anything
important; I am just an end user and not an expert. Please let me know
if I need to provide any further information.
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