This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1851887 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851887 Title: Sound only works works again if the volume is raised more than 50% Status in linux package in Ubuntu: Incomplete Bug description: Sometimes when I play a clip (be it a Video, song or a radiostation, it doesn't matter) and I have the volume lowered to 10% I can't hear any sound whatsoever. Not until I raise the volume with Fn + F12 (F12 has a speaker icon on it to raise the volume). It's as if PulseAudio is muted until I raise the volume. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pulseaudio 1:13.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-21.22-generic 5.3.7 Uname: Linux 5.3.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kristoffer 1627 F.... pulseaudio /dev/snd/controlC0: kristoffer 1627 F.... pulseaudio CurrentDesktop: MATE Date: Fri Nov 8 23:39:31 2019 InstallationDate: Installed on 2019-10-05 (34 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=sv_SE.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/26/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N550JK.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N550JK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.208:bd09/26/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: N dmi.product.name: N550JK dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851887/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp