apport information

** Attachment added: "Lsusb-t.txt"
   
https://bugs.launchpad.net/bugs/1877887/+attachment/5369868/+files/Lsusb-t.txt

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https://bugs.launchpad.net/bugs/1877887

Title:
  [USB-Audio - Scarlett 2i2 USB, playback] fails after a while

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am encountering some very bizarre and difficult to reliably
  replicate issues.

  I am using a Focusrite Scarlett 2i2 USB audio interface, and am having
  a number of issues that I did not have in older version of ubuntu
  (these issues started occuring sometime in 19.04-19.10, can't remember
  which).

  I am having three major issues. Number one is, if USB autosuspend is
  enabled, it will stop working completely until reboot after anywhere
  from a few minutes to several hours. Reconnecting the device does not
  fix it and it seems to not power on at all, with dmesg reporting a
  "usb_set_interface failed -110" error. Sometimes this bug can be
  recreated by manually disconnecting and reconnecting the device,
  however I was unable to replicate it in this manner at the time of
  filing the bug.

  Another (presumably related) issue I am having is that if I reconnect
  the device and it doesn't fail, it outputs very crackly audio, as if
  the bitrate or sample rate were set incorrectly. This persists until a
  restart of pulseaudio. Previously, I had a similar bug where it would
  randomly start doing the crackly audio thing until reconnecting the
  device and in this case a restart of pulse did *not* fix the problem.
  I am unsure if this issue still happens as it was fairly rare.

  The third problem is that sometimes when performing a suspend/wake
  cycle, the interface will power cycle several times, in intervals of
  15-30 seconds or so before staying on properly.

  As previously mentioned, these issues are fairly new and did not occur
  in older versions of ubuntu. I have confirmed that the audio interface
  works fine under windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Sun May 10 14:09:28 2020
  InstallationDate: Installed on 2020-05-08 (2 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: USB-Audio - microKEY-37
  Symptom_PulseAudioLog:
   
  Symptom_Type: Sound works for a while, then breaks
  Title: [USB-Audio - Scarlett 2i2 USB, playback] fails after a while
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P5.40
  dmi.board.name: AB350 Gaming K4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP5.40:bd12/19/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350GamingK4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-08 (2 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  IwConfig:
   enp37s0   no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Package: linux (not installed)
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-29-generic 
root=UUID=6108192f-9dc3-480d-9a32-517609064dcd ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-29-generic N/A
   linux-backports-modules-5.4.0-29-generic  N/A
   linux-firmware                            1.187
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 12/19/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P5.40
  dmi.board.name: AB350 Gaming K4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP5.40:bd12/19/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350GamingK4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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