apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1882917/+attachment/5382438/+files/CRDA.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1882917

Title:
  Ubuntu freezes after resume from suspend/hibernate in 10-15 sec

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Asked her as well: https://askubuntu.com/questions/1247968/ubuntu-
  freezes-after-resume-from-suspend-hibernate-in-10-15-sec

  Bought new laptop - [Dell
  Latitude-5501][https://www.dell.com/ru/business/p/latitude-15-5501-laptop/pd]
  with Ubuntu 18.04.4. Works fine, however the only problem exists:
  after I close laptop cover or after some time of inactivity Ubuntu
  suspends or hibernate (do not know). After I resume it, it starts to
  work but in 10-15 sec Ubuntu freezes and I forced to power-off.

  Tried many things mentioned here:

  - blacklist nouveau
  - install older kernel - 4.14.41
  - update to newer - 4.18 or latest 5.3 kernel
  - switch to proprietary nvidia driver (was installed by default)
  - install `lightdm` instead of `gdm3`
  - dell software had run some recent firmware upgrade
  - etc

  Nothing work - it still freezes and it is impossible to work. The only
  suggestion I did not tried yet: install kubuntu and then original
  nvidia driver from manufacturer site. Do not know however if it
  affects warranty? ;) Any ideas how to solve, how to diagnose? Thanks!

  System, hardware and security logs during suspend/resume attached
  (original 4.15 kernel):

  - [System.log](https://pastebin.com/0Ttnu7T9)
  - [Security.log](https://pastebin.com/Wme1y1wM)
  - [Hardware.log](https://pastebin.com/ujUS5Ce4)

  Logs for 4.18 kernel are slightly different:

  - [System_4.18.log](https://pastebin.com/WVNXiFdA)
  - [Hardware_4.18.log](https://pastebin.com/RphtPj0w)
  - [Software_4.18.log](https://pastebin.com/CwypQ4VF)
  - [Security_4.18.log](https://pastebin.com/VV2ck2un)

  
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aleksey    8485 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20180608-47+brookhollow+X77
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2020-01-04 (158 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
  MachineType: Dell Inc. Latitude 5501
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ru_UA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1081-oem 
root=UUID=cbf51edd-c7a5-4b05-96bb-e7e5f227e70a ro nvidia-drm.modeset=1 
nouveau.blacklist=1 mem_sleep_default=deep quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-1081.91-oem 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-1081-oem N/A
   linux-backports-modules-4.15.0-1081-oem  N/A
   linux-firmware                           1.173.18
  Tags:  bionic
  Uname: Linux 4.15.0-1081-oem x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/12/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.4
  dmi.board.name: 0Y8H01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.4:bd05/12/2020:svnDellInc.:pnLatitude5501:pvr:rvnDellInc.:rn0Y8H01:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Latitude
  dmi.product.name: Latitude 5501
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882917/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to