** Summary changed: - Bluetooth doesn't turn on + [Intel 9560] Bluetooth doesn't turn on
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1892012 Title: [Intel 9560] Bluetooth doesn't turn on Status in linux package in Ubuntu: Confirmed Bug description: UPDATE ====== I tried another kernel (`5.4.0-40-generic` and it didn't worked. Trying to reboot (and get back to the latest kernel) it didn't shutdown, so I hard shutdown it, and restart with the `5.4.0-42-generic`. And now, it works. I hope the logs below may help you to find out what happened, and help others to fix their issue if it's similar to this one. --- Hello, For now, everything worked fine, until this morning when Bluetooth stop working. Ubuntu 20.04 **What expected to happen :** Bluetooth turn on on start, and if it's off it turns on when I turn it on. **What happens :** it doesn't turn on. ``` $ dmesg | grep -i blue [ 2.433133] Bluetooth: Core ver 2.22 [ 2.433147] Bluetooth: HCI device and connection manager initialized [ 2.433149] Bluetooth: HCI socket layer initialized [ 2.433151] Bluetooth: L2CAP socket layer initialized [ 2.433153] Bluetooth: SCO socket layer initialized [ 3.559082] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 3.559083] Bluetooth: BNEP filters: protocol multicast [ 3.559088] Bluetooth: BNEP socket layer initialized [ 4.456149] Bluetooth: hci0: command 0xfc05 tx timeout [ 4.456167] Bluetooth: hci0: Reading Intel version information failed (-110) ``` Last `/var/log/dpkg.log` logs (previous were from 3 days ago) ``` 2020-08-18 01:06:02 startup archives unpack 2020-08-18 01:06:03 install python3-blessings:all <none> 1.6-3 2020-08-18 01:06:03 status half-installed python3-blessings:all 1.6-3 2020-08-18 01:06:03 status unpacked python3-blessings:all 1.6-3 2020-08-18 01:06:03 install python3-pynvml:amd64 <none> 7.352.0-3 2020-08-18 01:06:03 status half-installed python3-pynvml:amd64 7.352.0-3 2020-08-18 01:06:03 status unpacked python3-pynvml:amd64 7.352.0-3 2020-08-18 01:06:03 install gpustat:all <none> 0.6.0-1 2020-08-18 01:06:03 status half-installed gpustat:all 0.6.0-1 2020-08-18 01:06:03 status unpacked gpustat:all 0.6.0-1 2020-08-18 01:06:03 startup packages configure 2020-08-18 01:06:03 configure python3-blessings:all 1.6-3 <none> 2020-08-18 01:06:03 status unpacked python3-blessings:all 1.6-3 2020-08-18 01:06:03 status half-configured python3-blessings:all 1.6-3 2020-08-18 01:06:03 status installed python3-blessings:all 1.6-3 2020-08-18 01:06:03 configure python3-pynvml:amd64 7.352.0-3 <none> 2020-08-18 01:06:03 status unpacked python3-pynvml:amd64 7.352.0-3 2020-08-18 01:06:03 status half-configured python3-pynvml:amd64 7.352.0-3 2020-08-18 01:06:04 status installed python3-pynvml:amd64 7.352.0-3 2020-08-18 01:06:04 configure gpustat:all 0.6.0-1 <none> 2020-08-18 01:06:04 status unpacked gpustat:all 0.6.0-1 2020-08-18 01:06:04 status half-configured gpustat:all 0.6.0-1 2020-08-18 01:06:04 status installed gpustat:all 0.6.0-1 ``` ``` $ dpkg -l | grep -i blue ii bluez 5.53-0ubuntu3 amd64 Bluetooth tools and daemons ii bluez-cups 5.53-0ubuntu3 amd64 Bluetooth printer driver for CUPS ii bluez-obexd 5.53-0ubuntu3 amd64 bluez obex daemon ii gir1.2-gnomebluetooth-1.0:amd64 3.34.1-1 amd64 Introspection data for GnomeBluetooth ii gnome-bluetooth 3.34.1-1 amd64 GNOME Bluetooth tools ii libbluetooth3:amd64 5.53-0ubuntu3 amd64 Library to use the BlueZ Linux Bluetooth stack ii libgnome-bluetooth13:amd64 3.34.1-1 amd64 GNOME Bluetooth tools - support library ii libkf5bluezqt-data 5.68.0-0ubuntu1 all data files for bluez-qt ii libkf5bluezqt6:amd64 5.68.0-0ubuntu1 amd64 Qt wrapper for bluez ii node-bluebird 3.5.1+dfsg2-2build1 all Fully featured Promises/A+ implementation for Node.js ii pulseaudio-module-bluetooth 1:13.99.1-1ubuntu3.5 amd64 Bluetooth module for PulseAudio sound server ii qml-module-org-kde-bluezqt:amd64 5.68.0-0ubuntu1 amd64 QML wrapper for bluez ``` ``` $ sudo service bluetooth status [sudo] password for brieucdug: ● bluetooth.service - Bluetooth service Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled) Active: active (running) since Tue 2020-08-18 11:20:56 CEST; 20min ago Docs: man:bluetoothd(8) Main PID: 808 (bluetoothd) Status: "Running" Tasks: 1 (limit: 9301) Memory: 2.1M CGroup: /system.slice/bluetooth.service └─808 /usr/lib/bluetooth/bluetoothd Aug 18 11:20:55 msi systemd[1]: Starting Bluetooth service... Aug 18 11:20:55 msi bluetoothd[808]: Bluetooth daemon 5.53 Aug 18 11:20:56 msi systemd[1]: Started Bluetooth service. Aug 18 11:20:56 msi bluetoothd[808]: Starting SDP server Aug 18 11:20:56 msi bluetoothd[808]: Bluetooth management interface 1.14 initialized ``` I tried all these : ``` sudo nano /etc/bluetooth/main.conf # (see if autostart=true was here, it was already here) systemctl restart bluetooth.service sudo service bluetooth restart sudo hciconfig hci0 up ``` ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-42-generic 5.4.0-42.46 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: brieucdug 1933 F.... pulseaudio /dev/snd/controlC0: brieucdug 1933 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Aug 18 11:30:29 2020 InstallationDate: Installed on 2020-06-01 (77 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Micro-Star International Co., Ltd. GF65 Thin 9SEXR ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=d95aabfa-4972-4741-9667-0305793d013c ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16W1IMS.108 dmi.board.asset.tag: Default string dmi.board.name: MS-16W1 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16W1IMS.108:bd12/04/2019:svnMicro-StarInternationalCo.,Ltd.:pnGF65Thin9SEXR:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16W1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring: dmi.product.family: GF dmi.product.name: GF65 Thin 9SEXR dmi.product.sku: 16W1.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. 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