This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1916340 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1916340 Title: Logitech G920 Driving Force don't work when using external USB hub Status in linux package in Ubuntu: Incomplete Bug description: I bought a USB hubs that allow to switch ON and OFF every USB port separately. Idea is not to connect and disconnect all the time unnecessary USB peripheral devices like cameras, and especially Logitech G920 Driving Force gaming wheel. I want to notice there is no hardware problem – the wheel is fully functional thru the USB hub under Windows 10. The following is the output of the lsusb and dmesg -w commands in the following situation: 1. No hub connected to PC 2. USB hub connected to PC, USB ports on the hub all switched off. 3. USB hub connected to PC, Logitech G920 Driving Force connected and switched on thru the USB hub 4. After connecting Logitech G920 Driving Force directly to PC(the wheel is working): From what I see when the wheel is connected thru the USB hub HID++ force feedback module is not loading. 1.No hub connected to PC: lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 1532:021e Razer USA, Ltd Bus 001 Device 005: ID 1532:005c Razer USA, Ltd Bus 001 Device 004: ID 046d:082b Logitech, Inc. Webcam C170 Bus 001 Device 003: ID 1532:0514 Razer USA, Ltd Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 2.USB HUB connected to PC, USB ports on hub switched off: lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 005: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 1532:021e Razer USA, Ltd Bus 001 Device 005: ID 1532:005c Razer USA, Ltd Bus 001 Device 004: ID 046d:082b Logitech, Inc. Webcam C170 Bus 001 Device 003: ID 1532:0514 Razer USA, Ltd Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 3.After switching on Logitech G920 Driving Force THRU USB hub: lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 007: ID 046d:c261 Logitech, Inc. Bus 003 Device 005: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 1532:021e Razer USA, Ltd Bus 001 Device 005: ID 1532:005c Razer USA, Ltd Bus 001 Device 004: ID 046d:082b Logitech, Inc. Webcam C170 Bus 001 Device 003: ID 1532:0514 Razer USA, Ltd Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub dmesg -w [ 7127.803087] usb 3-1.4: new full-speed USB device number 7 using xhci_hcd [ 7127.929279] usb 3-1.4: New USB device found, idVendor=046d, idProduct=c261, bcdDevice=96.01 [ 7127.929284] usb 3-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7127.929287] usb 3-1.4: Product: G920 Driving Force Racing Wheel for Xbox One [ 7127.929302] usb 3-1.4: Manufacturer: Logitech [ 7127.929305] usb 3-1.4: SerialNumber: 00000bf1c8867e46 4.Connecting Logitech G920 Driving Force directly, without USB hub: lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 009: ID 046d:c262 Logitech, Inc. G920 Driving Force Racing Wheel for Xbox One Bus 003 Device 005: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 1532:021e Razer USA, Ltd Bus 001 Device 005: ID 1532:005c Razer USA, Ltd Bus 001 Device 004: ID 046d:082b Logitech, Inc. Webcam C170 Bus 001 Device 003: ID 1532:0514 Razer USA, Ltd Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [ 7658.159078] usb 3-2: new full-speed USB device number 10 using xhci_hcd [ 7658.316551] usb 3-2: New USB device found, idVendor=046d, idProduct=c261, bcdDevice=96.01 [ 7658.316553] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7658.316554] usb 3-2: Product: G920 Driving Force Racing Wheel for Xbox One [ 7658.316555] usb 3-2: Manufacturer: Logitech [ 7658.316555] usb 3-2: SerialNumber: 00000bf1c8867e46 [ 7659.842737] usb 3-2: USB disconnect, device number 10 [ 7660.395030] usb 3-2: new full-speed USB device number 11 using xhci_hcd [ 7660.544474] usb 3-2: New USB device found, idVendor=046d, idProduct=c262, bcdDevice=96.01 [ 7660.544479] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7660.544482] usb 3-2: Product: G920 Driving Force Racing Wheel for Xbox One [ 7660.544484] usb 3-2: Manufacturer: Logitech [ 7660.544486] usb 3-2: SerialNumber: 00000bf1c8867e46 [ 7660.608545] logitech-hidpp-device 0003:046D:C262.0009: HID++ 4.2 device connected. [ 7660.640480] input: Logitech G920 Driving Force Racing Wheel as /devices/pci0000:00/0000:00:1c.5/0000:09:00.0/usb3/3-2/3-2:1.0/0003:046D:C262.0009/input/input32 [ 7660.640635] logitech-hidpp-device 0003:046D:C262.0009: input,hiddev1,hidraw7: USB HID v1.11 Joystick [Logitech G920 Driving Force Racing Wheel] on usb-0000:09:00.0-2/input0 [ 7660.640690] logitech-hidpp-device 0003:046D:C262.0009: Force feedback support loaded (firmware release 1). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916340/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp