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apport-collect 1918078

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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1918078

Title:
  Headphone microphone doesn't work - ALC255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  The headphone microphone is not working : I cannot register any sound from 
it. 
  Driver is alc255 and the laptop is an Acer SF314-42. 
  I am not sure what else I should post :S
  Best
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  julien     1112 F.... pulseaudio
   /dev/snd/controlC0:  julien     1112 F.... pulseaudio
   /dev/snd/controlC2:  julien     1112 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 20.1
  InstallationDate: Installed on 2021-03-01 (6 days ago)
  InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103
  MachineType: Acer Swift SF314-42
  Package: linux (not installed)
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=d029f804-25c0-4c95-be40-5b420b2f866b ro quiet splash
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  Tags:  ulyssa
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/26/2020
  dmi.bios.release: 1.7
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Kona_RN
  dmi.board.vendor: RO
  dmi.board.version: V1.07
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.ec.firmware.release: 1.5
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.07:bd08/26/2020:br1.7:efr1.5:svnAcer:pnSwiftSF314-42:pvrV1.07:rvnRO:rnKona_RN:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.family: Swift 3
  dmi.product.name: Swift SF314-42
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer

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