Public bug reported: This seems to be a known issue, but I couldn't find any launchpad bug corresponding to it. Apologies if I missed it, or if there is a better place for reporting a bug like this.
When I try to use the webcam on my newly purchased Dell XPS-13-9310 Developer Edition, using Cheese (or any other app) on Ubuntu 20.04.2 LTS (fossa-bulbasaur X55), as it came out of the box, I only get a very pixelated low quality 640x480 resolution instead of the hardware's 1280×720 capability as advertised here: https://www.dell.com/en-us/work/shop/dell-laptops-and- notebooks/xps-13-developer-edition/spd/xps-13-9310-laptop From what I gather, no linux driver exist that can use the full resolution of this webcam. I hope that it is somehow possible to get a proper driver from Dell / Realtek. If not, I hope that Realtek can provide documentation for the interface so that a proper driver can be written. I'm tempted to try to make that my first contribution of a driver, but in all likelihood I won't have the time or motivation to learn all that's needed and actually write it. Until a driver is available, I would appreciate if Dell would clarify on their website that their 9310 Developer Edition can only use the full advertised resolution in Windows. (I would not have bought this laptop if I had known about this limitation, as I frequently use Google Meet / Zoom and the current quality is not acceptable to me). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.10.0-1045-oem 5.10.0-1045.47 ProcVersionSignature: Ubuntu 5.10.0-1045.47-oem 5.10.46 Uname: Linux 5.10.0-1045-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Oct 3 15:40:31 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 InstallationDate: Installed on 2021-09-22 (11 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-oem-5.10 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-oem-5.10 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-oem-5.10 in Ubuntu. https://bugs.launchpad.net/bugs/1945927 Title: Terrible resolution on integrated webcam on Dell XPS 13 Developer Edition 9310 Status in linux-signed-oem-5.10 package in Ubuntu: New Bug description: This seems to be a known issue, but I couldn't find any launchpad bug corresponding to it. Apologies if I missed it, or if there is a better place for reporting a bug like this. When I try to use the webcam on my newly purchased Dell XPS-13-9310 Developer Edition, using Cheese (or any other app) on Ubuntu 20.04.2 LTS (fossa-bulbasaur X55), as it came out of the box, I only get a very pixelated low quality 640x480 resolution instead of the hardware's 1280×720 capability as advertised here: https://www.dell.com/en-us/work/shop/dell-laptops-and- notebooks/xps-13-developer-edition/spd/xps-13-9310-laptop From what I gather, no linux driver exist that can use the full resolution of this webcam. I hope that it is somehow possible to get a proper driver from Dell / Realtek. If not, I hope that Realtek can provide documentation for the interface so that a proper driver can be written. I'm tempted to try to make that my first contribution of a driver, but in all likelihood I won't have the time or motivation to learn all that's needed and actually write it. Until a driver is available, I would appreciate if Dell would clarify on their website that their 9310 Developer Edition can only use the full advertised resolution in Windows. (I would not have bought this laptop if I had known about this limitation, as I frequently use Google Meet / Zoom and the current quality is not acceptable to me). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.10.0-1045-oem 5.10.0-1045.47 ProcVersionSignature: Ubuntu 5.10.0-1045.47-oem 5.10.46 Uname: Linux 5.10.0-1045-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Oct 3 15:40:31 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 InstallationDate: Installed on 2021-09-22 (11 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-oem-5.10 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-oem-5.10/+bug/1945927/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
