This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1991480 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1991480 Title: Second video device not accessible in Cheese Status in linux package in Ubuntu: Incomplete Bug description: I have two USB video devices, a Logitech Webcam (first device, /dev/video0) and a CZUR book scanner (basically a camera, second device, /dev/video2), both working in applications such as guvcview, vlc, OBS or webcamoid: v4l2-ctl --list-devices UVC Camera (046d:0825) (usb-0000:00:14.0-1.3.1): /dev/video0 /dev/video1 /dev/media0 CZUR (usb-0000:00:14.0-1.4.2): /dev/video2 /dev/video3 /dev/media1 However, in Cheese I cannot access the CZUR book scanner: In the GUI, the menu to choose a device is greyed out showing only the UVC camera, on the commandline cheese -d CZUR falls back to the UVC camera I obtained the device name with udevadm info /sys/class/video4linux/video2 | grep ID_V4L_PRODUCT E: ID_V4L_PRODUCT=CZUR and when I replace the device name with dconf editor Cheese falls back to the UVC device again. This is the output of gst-device-monitor-1.0 with respect to the first and second video device: gst-device-monitor-1.0 Video Probing devices... Device found: name : UVC Camera (046d:0825) class : Video/Source caps : video/x-raw, format=(string)YUY2, width=(int)1280, height=(int)960, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 15/2, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)1280, height=(int)720, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 15/2, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)1184, height=(int)656, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)960, height=(int)720, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)1024, height=(int)576, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)960, height=(int)544, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)800, height=(int)600, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)864, height=(int)480, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)800, height=(int)448, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)752, height=(int)416, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)640, height=(int)480, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)640, height=(int)360, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)544, height=(int)288, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)432, height=(int)240, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)352, height=(int)288, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)320, height=(int)240, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)320, height=(int)176, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)176, height=(int)144, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; video/x-raw, format=(string)YUY2, width=(int)160, height=(int)120, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)1280, height=(int)960, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)1280, height=(int)720, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)1184, height=(int)656, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)960, height=(int)720, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)1024, height=(int)576, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)960, height=(int)544, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)800, height=(int)600, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)864, height=(int)480, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)800, height=(int)448, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)752, height=(int)416, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)640, height=(int)480, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)640, height=(int)360, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)544, height=(int)288, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)432, height=(int)240, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)352, height=(int)288, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)320, height=(int)240, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)320, height=(int)176, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)176, height=(int)144, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; image/jpeg, width=(int)160, height=(int)120, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction){ 30/1, 25/1, 20/1, 15/1, 10/1, 5/1 }; properties: udev-probed = true device.bus_path = pci-0000:00:14.0-usb-0:1.3.1:1.0 sysfs.path = /sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.3/1-1.3.1/1-1.3.1:1.0/video4linux/video0 device.bus = usb device.subsystem = video4linux device.vendor.id = 046d device.vendor.name = 046d device.product.id = 0825 device.product.name = "UVC\ Camera\ \(046d:0825\)" device.serial = 046d_0825_B73C4F50 device.capabilities = :capture: device.api = v4l2 device.path = /dev/video0 v4l2.device.driver = uvcvideo v4l2.device.card = "UVC\ Camera\ \(046d:0825\)" v4l2.device.bus_info = usb-0000:00:14.0-1.3.1 v4l2.device.version = 331573 (0x00050f35) v4l2.device.capabilities = 2225078273 (0x84a00001) v4l2.device.device_caps = 69206017 (0x04200001) gst-launch-1.0 v4l2src ! ... Device found: name : CZUR class : Video/Source caps : image/jpeg, width=(int)4608, height=(int)3456, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)4320, height=(int)3240, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)4000, height=(int)3000, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)3264, height=(int)2448, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)2592, height=(int)1944, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)2048, height=(int)1536, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)8/1; image/jpeg, width=(int)1920, height=(int)1080, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)30/1; image/jpeg, width=(int)1600, height=(int)1200, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)30/1; image/jpeg, width=(int)1536, height=(int)1152, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)30/1; image/jpeg, width=(int)800, height=(int)600, pixel-aspect-ratio=(fraction)1/1, framerate=(fraction)30/1; properties: udev-probed = true device.bus_path = pci-0000:00:14.0-usb-0:1.4.2:1.0 sysfs.path = /sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.4/1-1.4.2/1-1.4.2:1.0/video4linux/video2 device.bus = usb device.subsystem = video4linux device.vendor.id = 04fc device.vendor.name = 04fc device.product.id = 1101 device.product.name = CZUR device.serial = 04fc_CZUR_HU123456 device.capabilities = :capture: device.api = v4l2 device.path = /dev/video2 v4l2.device.driver = uvcvideo v4l2.device.card = CZUR v4l2.device.bus_info = usb-0000:00:14.0-1.4.2 v4l2.device.version = 331573 (0x00050f35) v4l2.device.capabilities = 2225078273 (0x84a00001) v4l2.device.device_caps = 69206017 (0x04200001) gst-launch-1.0 v4l2src device=/dev/video2 ! ... ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cheese 3.34.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-48.54~20.04.1-generic 5.15.53 Uname: Linux 5.15.0-48-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Oct 2 11:16:39 2022 ExecutablePath: /usr/bin/cheese MachineType: Intel(R) Client Systems NUC10i5FNH ProcEnviron: SHELL=/bin/bash XDG_RUNTIME_DIR=<set> PATH=(custom, user) LANG=de_DE.UTF-8 RelatedPackageVersions: cheese 3.34.0-1ubuntu1 cheese-common 3.34.0-1ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/18/2020 dmi.bios.release: 5.16 dmi.bios.vendor: Intel Corp. dmi.bios.version: FNCML357.0047.2020.1118.1629 dmi.board.asset.tag: Default string dmi.board.name: NUC10i5FNB dmi.board.vendor: Intel Corporation dmi.board.version: K61361-306 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 3.9 dmi.modalias: dmi:bvnIntelCorp.:bvrFNCML357.0047.2020.1118.1629:bd11/18/2020:br5.16:efr3.9:svnIntel(R)ClientSystems:pnNUC10i5FNH:pvrK61160-307:rvnIntelCorporation:rnNUC10i5FNB:rvrK61361-306:cvnIntelCorporation:ct35:cvr2.0:skuBXNUC10i5FNH: dmi.product.family: FN dmi.product.name: NUC10i5FNH dmi.product.sku: BXNUC10i5FNH dmi.product.version: K61160-307 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1991480/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp